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MicroScope February 2014: A special issue looking at managed print services sponsored by MicroScope EZINE: An issue highlighting the opportunities in managed print services, the storage market and investigating the impact of Scottish independence. Posted: 12 Feb 2014 \| Published: 13 Feb 2014 TOPICS: Cloud Computing \| Entertainment Services \| Print Management \| Print Management Services \| Printers

Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies sponsored by Alcatel WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv... Posted: 16 Oct 2006 \| Published: 01 Sep 2006 TOPICS: Broadband Telecommunications Services \| Communications Systems \| Entertainment Services \| ISP \| NGN \| Telecommunications Industry \| Telecommunications Service Providers \| Wireless Services

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM) sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

How Humans and AI Can Work Together sponsored by Enate UK VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here. Posted: 20 Jan 2021 \| Premiered: 24 Sep 2020 TOPICS: Artificial Intelligence \| Business Intelligence \| Business Intelligence Software \| IT Services \| IT Workforce \| SaaS business intelligence

How to deliver a Service Catalog that your customers will “actually” use sponsored by Freshworks WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use. Posted: 14 Sep 2020 \| Published: 14 Sep 2020 TOPICS: IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Making the business case for quantum computing sponsored by ComputerWeekly.com EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing. Posted: 15 Mar 2021 \| Published: 15 Mar 2021 TOPICS: Architectures \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Systems

CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows sponsored by ComputerWeekly.com EZINE: Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place. Posted: 15 Nov 2020 \| Published: 26 Nov 2020 TOPICS: Financial Applications Software \| Financial Services \| Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| Mobile Device Management \| Security

The Ultimate Buyers Guide to Managed IT Services sponsored by OneNeck IT WHITE PAPER: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers. Posted: 11 Jan 2021 \| Published: 11 Jan 2021 TOPICS: IT Service Management \| IT Services \| Management Service Providers

The pandemic’s e-commerce boom sponsored by ComputerWeekly.com EGUIDE: The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops. Posted: 01 Jul 2021 \| Published: 01 Jul 2021 TOPICS: Business Continuity Planning \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

The Definitive Guide to Onboarding sponsored by Liongard WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more. Posted: 22 Jan 2021 \| Published: 02 Feb 2021 TOPICS: IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Outsourcing

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