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Multimedia Messaging

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DEFINITION: SDP (Session Description Protocol) is a set of rules that defines how multimedia sessions can be set up to allow all end points to effectively participate in the session. In this context, a session consists of a set of communications end points along with a series of interactions among them. The session is initiated when the connection is first established and is terminated when the all of the end  … 

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Multimedia Messaging Reports
 
How to use Email, SMS, MMS, and PIN Messaging
sponsored by BlackBerry
VIDEO: This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.
Posted: 11 Jun 2010 | Premiered: 11 Jun 2010

BlackBerry

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 10 Oct 2018 | Published: 23 Aug 2018

ServiceNow

150 Ways to Automate Service Management
sponsored by Samanage
WHITE PAPER: Opportunities for automation can spring up throughout the organization – if you know where to look. Keep reading to learn over 150 ways service automation can be integrated within your organization, from IT to HR.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

Samanage

IT Service Management Blueprint: Get Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: You need to modernize your service desk to handle a modern workload. In the journey to IT modernization, step one is consolidation. This e-book guides you in planning your service desk consolidation strategy, with best practices and how to choose the right tools for the job.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

Infrastructure Monitoring Is Out. Service Intelligence Is In
sponsored by OpsRamp
WHITE PAPER: IT teams need a unified platform to gain holistic insights into their disparate environments. Download this resource to learn how you can make the leap from old school monitoring to a unified cloud-based intelligence platform in 5 steps.
Posted: 04 Oct 2018 | Published: 04 Oct 2018

OpsRamp

Old vs. New: The Impact of Automated IT
sponsored by DXC Concerto
WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.
Posted: 13 Aug 2018 | Published: 13 Aug 2018

DXC Concerto

CW Europe – June 2018
sponsored by ComputerWeekly.com
EZINE: Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?
Posted: 08 Jun 2018 | Published: 08 Jun 2018

ComputerWeekly.com

Case Study: How Hyatt Gave Developers More Time to Innovate
sponsored by Splunk
WHITE PAPER: When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.
Posted: 30 Jul 2018 | Published: 30 Jul 2018

Splunk

Stop Living with Jurassic IT
sponsored by Kaseya
VIDEO: Tune in to this webcast to learn how to improve your organization's aging and inefficient 'dinosaur' IT systems, featuring actual dinosaurs. You'll also find a live demo of Kaseya's IT service platform, designed to provide a consolidated and collaborative management tool to keep your IT services running smoothly and avoid extinction.
Posted: 10 Aug 2018 | Premiered: 10 Aug 2018

Kaseya

The First Steps Towards Hybrid IT
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Continue reading to learn how to take the first steps towards building a hybrid IT infrastructure of your own, and how to determine which bits and pieces you'll need to align with business goals, take advantage of disruptive technology, and more.
Posted: 17 Jul 2018 | Published: 17 Jul 2018

Hewlett Packard Enterprise
 

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