Download this guide to explore a checklist of key ideas to consider when looking at a observability pipeline, such as protocol support and management systems. Plus, alternative build strategies for implementing one in your organization.
The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
While two-way radios are vital for seamless, instant communication, video solutions are just as critical to stay aware and secure. In this white paper, learn how integrating two-way radio communications with video security can help ensure that the right people receive advanced, real-time video information when it’s needed most.
Managing disparate, multi-vendor IT infrastructure components is no easy feat. Inside this demonstration video, take a closer look at Beta Systems’ Business Infrastructure Control Solution and find out how it can optimize your ITOM practices.
Thanks to an app developed in Sweden, drones can get life-saving equipment to heart-attack victims before emergency services can arrive on the scene, potentially increasing patient survival rates. Also in this issue, read about a Swedish bank's time-saving robots.
UC technology integrates applications to ensure seamless communication no matter which device the user chooses. This buyer's guide covers everything you need to know about unified communications platforms, including a final product roundup to choose the best software for your company's needs.
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
IT monitoring tools deliver plenty of data, but sometimes, the volume can be a problem. It's a challenge to know how closely to monitor infrastructure and applications, especially when some tools monitor apps in real time.
IT departments are constantly seeking ways to move applications, data and services to the cloud. Yet, UC has remained in-house and on premises longer. But, over the years, managed UC services have come a long way to create a solid set of benefits that may convince business leaders to reconsider. In our expert guide, dive into 4 of those benefits.
The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.