Key Performance Indicators

WHITE PAPER: Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ...

Posted: 24 Jul 2014 | Published: 01 Mar 2007

WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.

Posted: 16 Feb 2011 | Published: 16 Feb 2011

WHITE PAPER: This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.

Posted: 26 Jun 2008 | Published: 01 Jan 2007

WHITE PAPER: In order to better understand your organization's marketing budget as it relates to profit, performance, and growth, you need to have a comprehensive grasp on the right measurements and analytics. Luckily, this comprehensive resource serves as a guide to quantifying your marketing investments so that you can increase revenue and drive growth.

Posted: 26 Jun 2013 | Published: 31 Dec 2011

EGUIDE: A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.

Posted: 15 Mar 2013 | Published: 15 Mar 2013

WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.

Posted: 30 Sep 2010 | Published: 30 Sep 2010

WHITE PAPER: This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark.

Posted: 17 Jan 2011 | Published: 17 Jan 2011

WHITE PAPER: Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.

Posted: 13 Aug 2008 | Published: 13 Aug 2008

EBOOK: Interested in running queries against data stored in a computer's memory? Read this white paper to learn about in-memory analytics technology and how it can provide much faster analytical performance than traditional business intelligence (BI) tools. Before diving into this type of data analytics, check out this eBook to gain valuable knowledge.

Posted: 15 Sep 2011 | Published: 15 Sep 2011

DATA SHEET: Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.

Posted: 14 May 2009 | Published: 14 May 2009