How to Manage Your Remote Teams
sponsored by AVI-SPL
WHITE PAPER:
With so many people working from home full time for at least the next few weeks, AVI-SPL asked Daniel Rogers, their VP of global channels, for his advice on how he manages remote employees. Download this white paper to explore his expert tips.
Posted: 30 Apr 2020 | Published: 30 Apr 2020
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Realizing the Benefits of RPA in HR Use Cases
sponsored by UiPath
WHITE PAPER:
HR operations involve many repetitive, process-intensive workflows like employee onboarding, payroll, and time tracking. But RPA is expected to change that. Download this white paper to review the advantages of using RPA in HR, as well as the qualities to look for in an HR-RPA solution.
Posted: 02 Jul 2020 | Published: 02 Jul 2020
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Creating an Action Plan for Your Agency’s Skills Gaps
sponsored by Cornerstone OnDemand
WHITE PAPER:
Check out this white paper to see a worksheet that gives best practices and asks key questions from the public and private sectors for addressing skills gaps.
Posted: 18 Sep 2020 | Published: 18 Sep 2020
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The Evolution of HRSD and HR
sponsored by ServiceNow
WEBCAST:
Watch two of the brightest minds in HR, Leapgen CEO and Co-Founder Jason Averbook and Leapgen Senior Fellow Jim Scully, as they talk with Jen Stroud, ServiceNow’s Principal Strategist for Employee Experience Solutions, about the trends and challenges emerging around the employee experience.
Posted: 17 Sep 2020 | Premiered: Sep 17, 2020
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How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER:
Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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How to Use—and When to Avoid— Interview-Style Language Testing
sponsored by Emmersion Learning
WHITE PAPER:
When contact centers want to screen for language ability, most choose to conduct an interview-style assessment. If you plan to use an in-house solution for language assessment like an interview-style test, follow the 5 steps outlined in this white paper. Download your copy to learn more.
Posted: 25 Aug 2020 | Published: 25 Aug 2020
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Digital Transformation for CIOs
sponsored by SocialChorus
EBOOK:
If employees are left in the dark, that can put your entire digital initiative at risk. Using an internal communications tool can help ensure your workers are aware, and ready, to embrace change. Read this eBook to explore the 7 steps of using a workforce communication platform to drive transformational change.
Posted: 12 Oct 2020 | Published: 12 Oct 2020
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Making Workplace Services Work For Employees
sponsored by ServiceNow
WHITE PAPER:
Happy employees are good for business. In fact, research has shown happy employees are 20% more productive than unhappy employees. Download this white paper to explore workplace services’ increasingly important role in employee happiness, as well as 4 steps that can help you get started with them.
Posted: 23 Nov 2020 | Published: 23 Nov 2020
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Digital Employee Experience
sponsored by SocialChorus
WHITE PAPER:
As remote and hybrid working become more popular—and permanent—providing an engaging digital employee experience (DEX) becomes increasingly important. Download this white paper for expert recommendations on how to provide the optimal DEX—based on results from SocialChorus’s recent survey.
Posted: 26 Jan 2021 | Published: 26 Jan 2021
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The Cost of Doing Nothing
sponsored by SAP Concur solutions
EBOOK:
Take a closer look at 3 employee spend management risks you should be aware of in this e-book, as well as how a completely connected and automated spend management solution can mitigate said risks.
Posted: 29 Mar 2021 | Published: 31 Dec 2018
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