Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK:
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014
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How to be Proactive in Securing Adobe Creative Cloud Data
sponsored by CDW Corporation
WHITE PAPER:
Product, website and application design teams can now use Adobe Creative Cloud services to reduce licensing costs and access secure versions of Adobe's applications on a subscription basis in the cloud. This resource outlines Adobe's strict security measures around Creative Cloud as well and touches on the storage options and collaboration tools.
Posted: 18 Apr 2014 | Published: 28 Feb 2014
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Spotlight on the Middle East: Emerging IT economy
sponsored by ComputerWeekly.com
EGUIDE:
We focus on how countries in the Middle East region are trying to diversify their economies away from oil revenues. We look at how Saudi Arabia is trying to create their own version of Silicon Valley, how Dubai is trying to incorporate bitcoin into the property sector and how the UAE is trying to harness the power of artificial intelligence.
Posted: 29 May 2018 | Published: 29 May 2018
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The Impact of Digital Transformation: From Developers to the Data Center
sponsored by Vitria Technology, Inc.
ESSENTIAL GUIDE:
In this Essential e-Guide, find out what digital transformation and automation have in store for all the members of your IT organization, from software developers to network managers – and how they can keep a few steps ahead.
Posted: 06 Sep 2018 | Published: 06 Sep 2018
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The Era of Employee Services
sponsored by Samanage
WHITE PAPER:
At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus
Posted: 09 Aug 2018 | Published: 09 Aug 2018
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5 Steps to Getting Your ITSM "Shift Left" Strategy Right
sponsored by Espressive
WHITE PAPER:
Dive into this guide to learn how your ITSM strategy could stand to gain from "shifting left," be it lower resource costs, streamlined support operations, or simply improved employee satisfaction.
Posted: 01 Nov 2018 | Published: 01 Nov 2018
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The Starting Line of Service Management
sponsored by Samanage
WHITE PAPER:
What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.
Posted: 14 Aug 2018 | Published: 14 Aug 2018
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How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE:
Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018
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Ready, Set... RPA! Getting Started with Robotic Process Automation
sponsored by Kryon Systems
WHITE PAPER:
Crack open this guide to learn how robotic process automation (RPA) not only automates time consuming, repetitive business processes, but can also augment your workers capabilities. Inside, you'll learn about the three forms RPA can take, based on the level of human interaction: unattended automation, attended automation, and hybrid automation.
Posted: 16 Aug 2018 | Published: 16 Aug 2018
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Building an RPA Center of Excellence
sponsored by Kryon Systems
WHITE PAPER:
Rather than relying on an external company to run your process automation, your business should consider setting up a center-of-excellence (CoE) group composed of relevant team members to oversee the success of process automation. Keep reading to find out the basics of assembling and managing an automation CoE within your organization.
Posted: 16 Aug 2018 | Published: 16 Aug 2018
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