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WHITE PAPER: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.

Posted: 11 Jan 2021 | Published: 11 Jan 2021

WHITE PAPER: This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.

Posted: 10 Nov 2020 | Published: 10 Nov 2020

EGUIDE: In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.

Posted: 15 Mar 2021 | Published: 15 Mar 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

EGUIDE: Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing.

Posted: 12 Nov 2020 | Published: 10 Nov 2020

EZINE: The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue.

Posted: 29 Jul 2021 | Published: 12 Aug 2021

SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.

Posted: 14 Jan 2021 | Premiered: 14 Jan 2021

ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.

Posted: 30 Apr 2019 | Published: 29 Apr 2019

EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.

Posted: 27 Jan 2020 | Published: 27 Jan 2020