Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER:
In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Intelligent Process Automation and the Emergence of Digital Automation Platforms
sponsored by Red Hat
WHITE PAPER:
Inside this analyst-crafted report, learn why digital automation platforms (DAP) have emerged as front-running automation deployment choices, promising rapid composition and increased process automation opportunities for business and IT professionals alike.
Posted: 08 May 2019 | Published: 28 Feb 2018
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AIOps Takes the Lead on Root Cause Analysis
sponsored by ServiceNow
ESSENTIAL GUIDE:
Of all the recent developments in the IT operations sphere, automated root cause analysis is one that has many enterprises salivating. But despite the obvious interest around AIOps, many IT monitoring vendors are hesitant about jumping on the bandwagon. Keep reading to hear what you could stand to gain from AIOps.
Posted: 03 May 2019 | Published: 02 May 2019
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Case Studies of HR & IT Partnering to Transform the Employee Service Experience
sponsored by ServiceNow
WHITE PAPER:
Download this white paper to learn about the transformative mindset that requires HR and IT to partner closely to deliver experiences that enhance the digital, human, and physical employee journey.
Posted: 03 May 2019 | Published: 03 May 2019
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Seeing SD-WAN with Enterprise Scale and Security in Action
sponsored by Forcepoint
VIDEO:
Our networks are bigger and more complex than ever, but connecting many locations and protecting many devices has become extremely difficult. View this webcast to learn how Forcepoint SD-WAN can help.
Posted: 24 May 2019 | Premiered: 24 May 2019
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Extreme Virtual SLX Software
sponsored by Extreme Networks
WHITE PAPER:
In this solution brief, learn about Extreme Networks' Virtual SLX (vSLX) that provides a virtualized instance for their switching & routing product line with support for MPLS, BGP, EVPN, and VXLAN.
Posted: 03 May 2019 | Published: 03 May 2019
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Get Better, Faster, Cheaper IT Service Through AI Capabilities
sponsored by ServiceNow
WHITE PAPER:
It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 29 Apr 2019 | Published: 20 Apr 2019
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The Rise of AIOps, Explained
sponsored by ServiceNow
ESSENTIAL GUIDE:
AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT's value to the greater business? Continue reading to uncover more .
Posted: 02 May 2019 | Published: 01 May 2019
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ADNEC Delivers UAE's Fastest Wi-Fi at Abu Dhabi National Exhibition Centre with Aruba
sponsored by Aruba Networks
CASE STUDY:
In this case study, find out how the Abu Dhabi Nation Exhibition Company (ADNEC) modernized their legacy Wi-Fi infrastructure with 802.11ac indoor and outdoor access point technology, featuring strong network visibility, management, and security.
Posted: 26 Apr 2019 | Published: 26 Apr 2019
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How to Optimally Run and Reinvent Your IT Operations
sponsored by BMC
WHITE PAPER:
Legacy IT management platforms struggle to fully support modern digital transformation initiatives, leading to long-term project failure. Read this white paper to learn how to optimally run and reinvent your IT operations in preparation for productive technological disruption.
Posted: 25 Apr 2019 | Published: 31 Dec 2018
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