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Fee Based Services Reports

Microsoft M365: Understanding Your Entitlements and Usage sponsored by ClearEdge WEBCAST: This webinar discusses the important concepts and components of Microsoft 365 Suites suites to help you reduce compliance risks and improve the management and optimization of your cloud licenses. Posted: 10 Sep 2021 \| Premiered: Mar 9, 2021 TOPICS: Cloud Computing \| Collaboration \| Communications Software \| Communications Systems \| Compliance Audits \| Compliance Best Practices \| IT Service Management \| IT Services \| IT Spending \| Microsoft Exchange \| Microsoft Office \| Microsoft Outlook \| Windows

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM) sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

Microsoft Street Pricing & Sales Tactics sponsored by ClearEdge WHITE PAPER: This special report provides the actual discounts obtained in hundreds of Microsoft deals for products like M365, O365, SQL Server, Dynamics, Azure and more. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Microsoft Exchange \| Microsoft Office \| Microsoft Outlook \| Microsoft SQL Server 2008 R2 \| Purchasing \| Purchasing Best Practices \| Spend Management \| Windows

AIOps 101: The Essential Guide to Everything AIOps sponsored by ServiceNow EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more. Posted: 19 Jan 2021 \| Published: 15 Jan 2021 TOPICS: Architectures \| Artificial Intelligence \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

Negotiating with ServiceNow sponsored by ClearEdge WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: Cloud Computing \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending \| Negotiation

Webinar: Best practices for effective IT alerting sponsored by LogicMonitor WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more. Posted: 14 Jan 2021 \| Premiered: Jan 14, 2021 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Negotiating with Adobe sponsored by ClearEdge WHITE PAPER: Adobe's solutions are the de facto choice for many of their customers. Adobe holds the line in purchase negotiations because they know their solutions are entrenched. To prevail, you must employ a disciplined approach. This budget-saving resource reveals how. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: Content Management \| Content Management Services \| Content Management Software \| Content Providers \| Enterprise Content Management \| Enterprise Content Management Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

Building A World-Class Customer Journey sponsored by Liongard EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization. Posted: 25 Jan 2021 \| Published: 25 Jan 2021 TOPICS: Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Outsourcing Services \| IT Services \| Outsourcing

The Ultimate Buyers Guide to Managed IT Services sponsored by OneNeck IT WHITE PAPER: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers. Posted: 11 Jan 2021 \| Published: 11 Jan 2021 TOPICS: IT Service Management \| IT Services \| Management Service Providers

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