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Evolving to Hybrid Cloud for a Digital-First Business sponsored by Intel RESOURCE: Jump into this article to learn about the critical business use cases of hybrid cloud, including heightened IT service delivery, streamlined development workflows, and more. Posted: 04 Mar 2019 \| Published: 04 Mar 2019 TOPICS: Cloud Computing \| Hybrid clouds \| IT Infrastructure \| IT Management \| IT Services

Crossing the Legacy ITSM Chasm sponsored by ServiceNow WHITE PAPER: This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist. Posted: 18 Mar 2019 \| Published: 28 Feb 2018 TOPICS: IT Management \| IT Service Management \| IT Services

CW Benelux ezine August 2018 sponsored by ComputerWeekly.com EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology". Posted: 03 Aug 2018 \| Published: 09 Aug 2018 TOPICS: Cloud Computing \| Cloud Security \| Cloud Storage \| Computer Crimes \| Computer Industry \| Cybersecurity \| IT Consulting Services \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems \| Networking \| Security \| Security Systems \| Security Threats \| Smart Appliances

Accelerating the Pace of Innovation with ServiceNow sponsored by ServiceNow CASE STUDY: In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams. Posted: 05 Apr 2019 \| Published: 05 Apr 2019 TOPICS: IT Departments \| IT Governance \| IT Management \| IT Service Management \| IT Services \| IT Systems

5 Evaluations to Make When Considering a Virtual Support Agent for ITSM sponsored by Serviceaide WHITE PAPER: Can AI help your ITSM? In this resource, learn about the top five questions your IT organization should address when considering a virtual support agent to determine if these solutions can be advantageous to your IT services. Posted: 12 Apr 2018 \| Published: 12 Apr 2018 TOPICS: Artificial Intelligence \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

The Journey Towards Digital Transformation sponsored by ServiceNow VIDEO: Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes. Posted: 26 Jan 2018 \| Premiered: 19 Jan 2018 TOPICS: Applications Management \| IT Service Management \| IT Services \| IT Systems \| ITIL

CW ASEAN: SD-WAN helps find best route to cloud sponsored by ComputerWeekly.com EZINE: This year, more enterprises will adopt a "cloud-first" SD-WAN architecture designed to efficiently support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises gearing up for this eventuality. Posted: 12 Apr 2018 \| Published: 12 Apr 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Networking \| Internet Security \| Internet Services \| Internet Structure \| IT Consulting Services \| IT Industry \| IT Infrastructure \| IT Systems \| WAN

Increase Service Visibility: Single System of Record sponsored by ServiceNow EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting. Posted: 31 Oct 2018 \| Published: 30 Aug 2016 TOPICS: CMDB \| Configuration Management \| Data Management \| Infrastructure Management \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

CW Benelux February 2018 sponsored by ComputerWeekly.com EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities. Posted: 01 Feb 2018 \| Published: 01 Feb 2018 TOPICS: Biometrics \| Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Hackers \| IT Best Practices \| IT Consulting Services \| IT Management \| IT Services \| IT Systems \| IT Workforce \| Security Best Practices \| Security Infrastructure \| Security Policies \| Security Software

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