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Enterprise Services Automation

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Enterprise Services Automation Reports
Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017


Gartner: Best practices for I&O for cloud-readiness
sponsored by
ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013

Maximising automation and the industrialisation of IT
sponsored by
ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.
Posted: 18 Feb 2013 | Published: 05 Dec 2012

Case Study: Liverpool Women's NHS Foundation Trust
sponsored by Kaseya International Limited
CASE STUDY: Access this exclusive resource to learn how one organisation within the health care industry updated their whole IT infrastructure by automating their IT support and service to improve system uptime and staff productivity. Dscover how this automation platform that can help your company manage your entire infrastructure while reducing costs.
Posted: 23 Aug 2011 | Published: 23 Aug 2011

Kaseya International Limited

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

Building the Next Generation Network Bridge: From Today's Network to the Future
sponsored by F5 Networks
WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Data Collection and Process Automation in an SAP Environment: The Next Generation
sponsored by Acsis, Inc.
WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture.
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Acsis, Inc.

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Case Study: How to Transform the Employee Experience With Micro Apps
sponsored by Sapho
RESEARCH CONTENT: In this Forrester Research report, explore a case study of how CBS Interactive (CBSi) used micro apps to transform its employee app strategy and provide actionable, relevant data through a single portal.
Posted: 14 Feb 2018 | Published: 20 Dec 2017


Accelerating Innovation with DevOps
sponsored by IBM
WHITE PAPER: Find out how to use DevOps tools and services to foster efficient collaboration between dev and ops so that you can remove bottlenecks from the software delivery pipeline. Plus, discover key takeaways from Forrester Research's report, DevOps: The CIO's Guide to Velocity.
Posted: 02 Mar 2018 | Published: 02 Mar 2017


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