Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009
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Driving Rapid Digital Customer Experience Transformations at Scale with the Microsoft Power Platform
sponsored by Merit Mile
EBOOK:
In this ebook, read through a Q and A between thought leaders at Microsoft and Capgemeni speaking about industry changes in relation to digital customer experience transformations.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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Computer Weekly - 7 April 2020: Adapting IT to the new normal
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.
Posted: 06 Apr 2020 | Published: 07 Apr 2020
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Essential Guide: Application Performance Management
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.
Posted: 30 Nov 2017 | Published: 30 Nov 2017
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Microsoft and Oracle: Strategic Partners
sponsored by Oracle
DATA SHEET:
Oracle and Microsoft, two of the industry’s largest cloud and SaaS providers, are collaborating to simplify the adoption of cloud technologies and SaaS applications for their mutual customers. Examine this brief to get the full details about Oracle’s SBC, Direct Routing for Teams, SD-WAN, and more.
Posted: 23 Feb 2021 | Published: 23 Feb 2021
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Measure value to deliver value
sponsored by ServiceNow
WHITE PAPER:
Why are projects approved? It may seem like an obvious question, but it can spark hundreds of different answers. ServiceNow has identified a common theme: projects are approved in the expectation they will deliver a ROI. This guide explores how to monitor and manage project value from the outset. Get the answers here.
Posted: 06 Jan 2021 | Published: 06 Jan 2021
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CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020
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Remote Work in the Age of COVID-19
sponsored by AppNeta
WHITE PAPER:
The average 100,000 person organization has between 1,500 and 3,000 applications that run the business. In examining the applications in your organization, do they provide ample threat protection while still being able to run smoothly? Learn recommended steps to evolve your network strategy to support long-term remote work.
Posted: 25 Jun 2020 | Published: 25 Jun 2020
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Evaluating SaaS HCM as a Complete HR Platform
sponsored by SearchHRSoftware
EBOOK:
Download this expert handbook to uncover the motivation of migrating to cloud HCM and find out how the innovation will bring increasing value to your organization. Learn more about SaaS HR for innovations in AI and people analytics, and explore 5 keys to ensuring your new SaaS HR system excels.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Uniting IT and App Development for Mobile App Strategies
sponsored by SearchEnterpriseDesktop
EZINE:
The new wave of enterprise mobile application development has altered how app dev fits into IT's overall strategy. Learn how the sides can come together.
Posted: 11 Jul 2017 | Published: 11 Jul 2017
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