EFF Reports

INFOGRAPHIC: Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.

Posted: 18 Jan 2022 | Published: 18 Jan 2022

EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.

Posted: 05 Dec 2012 | Published: 05 Dec 2012

WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.

Posted: 28 Jan 2011 | Published: 28 Jan 2011

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 28 Nov 2012 | Published: 28 Nov 2012

SOFTWARE DOWNLOAD: The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.

Posted: 09 Jun 2011 | Premiered: 09 Jun 2011

WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.

Posted: 23 Apr 2012 | Published: 23 Apr 2012

WHITE PAPER: Read this paper to learn how Cisco HyperFlex customers have been able to better support business operations while delivering more cost-e­ffective and eff­icient IT operations.

Posted: 09 Apr 2019 | Published: 09 Apr 2019

EBOOK: The time has come for customer-attuned organizations to realign their cross-channel strategies in ways that help propel contact center authentication experiences into the 21st century. To help in this mission, read this e-book to learn 4 strategies successful organizations are adopting to bring their online experiences to the contact center.

Posted: 10 Mar 2022 | Published: 10 Mar 2022

WHITE PAPER: While FinTech companies have become a bigger part of customer’s day-to-day lives, they still face significant challenges. To help the FinTech industry overcome these hurdles, Alibaba Cloud FinTech brings benefits like pay-as-you-go resources that can eliminate the heavy lifting of infrastructure maintenance. Access this white paper to learn more.

Posted: 18 Jun 2022 | Published: 18 Jun 2022

WHITE PAPER: Regardless of whether business-critical applications exist on or off the cloud, enterprises require fast and smooth access to them. However, organizations typically face challenges like complex legacy network infrastructures to manage. Access this white paper to learn how Alibaba Cloud can help solve these issues.

Posted: 21 Jun 2022 | Published: 21 Jun 2022

EBOOK: The deadline for the UK's Carbon Reduction Commitment scheme has now passed, and companies will begin to receive fines if they can't demonstrate how they've reduced their carbon footprint or are putting processes in place to do so. This expert IT handbook offers detailed information about this new regulation and how organisations can adhere to it.

Posted: 07 Dec 2011 | Published: 07 Dec 2011

WHITE PAPER: Cybercrime continued to rise in 2022, with AUD 300 million lost to scams last year (2021) and an increase in mobile ransomware attacks by 33%, according to a Security Brief Australia report. Access this white paper to learn how SASE is designed to overcome today’s security challenges.

Posted: 23 Sep 2022 | Published: 23 Sep 2022

WHITE PAPER: Security used to be a straightforward matter. Email was the primary attack vector. Simply installing an anti-virus product and using caution with attachments was enough. Today's threats are rapidly evolving, stealthy, and targeted. Read this paper to find out where your current security solutions may be lacking and how to close that gap.

Posted: 17 Nov 2009 | Published: 17 Nov 2009

EGUIDE: NetApp has been gaining recent momentum in the flash storage market, jumping from 4th to 2nd place, after its recent acquisition of SolidFire. This eGuide dives into the SolidFire integration, how this will benefit customers and the potential roadmap for NetApp's all-flash portfolio.

Posted: 12 Dec 2016 | Published: 07 Dec 2016

EGUIDE: Web security relies on valid, trusted SSL certificates. Michael Cobb, founder and managing director of Cobweb Applications Ltd., explains in this expert e-guide how forged SSL certificates undermine the security model. Once trust is lost, business is lost. Read this e-guide to discover why maintaining this trust is important.

Posted: 09 Oct 2013 | Published: 09 Oct 2013

EGUIDE: Expert Nick Lewis, CISSP, information security architect as Saint Louis University, covers in this e-guide how to implement and configure SSL's to ward off vulnerabilities within your organization.

Posted: 17 Oct 2013 | Published: 17 Oct 2013

EGUIDE: NetApp has added a hybrid flash offering to their portfolio which offers users the best of both traditional and next-gen technologies without having to compromise like they would with other vendors. Read on to learn more about NetApp's E-series (EF), the hybrid flash offering, and see how it compares to their traditional and next-gen platforms.

Posted: 28 Nov 2016 | Published: 17 Nov 2016

CASE STUDY: The city of Brentwood’s IT environment is made up of 450 computers and counting. Increased population growth brings greater IT infrastructure needs. Brentwood’s old security provider couldn’t keep up. Read this brief case study to find out how Brentwood managed to meet their growing IT security needs.

Posted: 31 Mar 2010 | Published: 31 Mar 2010

ESSENTIAL GUIDE: A global panel of experts identify the top 10 trends in project management in 2013

Posted: 24 Jan 2013 | Published: 24 Jan 2013

EZINE: In this week's Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. And our latest buyer's guide examines how modern network security enables digital transformation at a range of companies. Read the issue now.

Posted: 25 May 2018 | Published: 25 May 2018

EGUIDE: This SearchCRM.com expert E-Guide explores effective strategies for helping establish sales management processes before deploying new CRM tools.

Posted: 11 Aug 2011 | Published: 11 Aug 2011

EBOOK: This handbook explores how partners can expand their cloud storage market footprint and build out their practices around enterprise file sync and share and nearline cloud storage.

Posted: 02 Oct 2015 | Published: 02 Oct 2015

EZINE: In this week's Computer Weekly, we investigate the most significant flaw in recent history to impact the internet. The Heartbleed bug in OpenSSL leaves millions of internet servers vulnerable to attack. Hackers have already exploited Heartbleed to steal passwords from the Mumsnet parenting site. What can websites do to foil future attacks?

Posted: 22 Apr 2014 | Published: 22 Apr 2014

WHITE PAPER: AVG recently partnered with GfK to undertake an international survey among small and medium businesses (SMB). SMBs are increasingly relying on technology to overcome the challenges of the recession and recognize the importance of protecting this technology from outside threats. Check out this report to see the results of the survey.

Posted: 10 Nov 2010 | Published: 09 Nov 2010

EBOOK: What really is edge computing? And how are near edge, far edge and tiny edge different? This guide explains what edge computing means for your business and how you can take advantage of it in a cloud native world. Read it here.

Posted: 19 Sep 2022 | Published: 20 Sep 2022

EGUIDE: Check out this expert E-Guide to learn about new updates in the realm of SSD and cloud. Learn five best practices for moving to the cloud, how to weigh your cloud options and how one big name storage vendor refreshed their storage array offering by adding SSDs and inline compression.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

EGUIDE: In this week's Computer Weekly, we find out how the rail industry is working to improve its use of data to deliver bet-ter services to passengers. Is flash the saviour of the storage universe? Our buyer's guide assesses the choices for IT managers. And we examine the failure of the government's Covid-19 contact-tracing app. Read the issue now.

Posted: 04 Jan 2021 | Published: 04 Jan 2021

EZINE: In this week's Computer Weekly, we find out how the rail industry is working to improve its use of data to deliver bet-ter services to passengers. Is flash the saviour of the storage universe? Our buyer's guide assesses the choices for IT managers. And we examine the failure of the government's Covid-19 contact-tracing app. Read the issue now.

Posted: 08 Feb 2021 | Published: 30 Jun 2020

WHITE PAPER: Access this white paper now to discover how some workforce management solutions only address the negative results of mismanagement, and find one platform that helps companies address the workforce before problems even occur.

Posted: 18 Nov 2014 | Published: 18 Nov 2014

PRESENTATION TRANSCRIPT: Read this presentation transcript of the “Prototyping Data Warehouses using Visual Analytics” webinar that includes a case study demonstrating how the City of Charlotte is administering Tableau Server to reduce IT intervention, reduce costs and increase collaboration between business units.

Posted: 09 Apr 2009 | Published: 09 Apr 2009

WHITE PAPER: This White Paper is presented by IDC Health Insights and sponsored by HP and Intel.

Posted: 01 Aug 2013 | Published: 14 Nov 2011