Bowen & Groves Honored in Fifth Annual International Business Awards(SM)
sponsored by Bowen & Groves
PRESS RELEASE:
Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.
Posted: 16 Sep 2008 | Published: 22 Jul 2008
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ITIL and ITSM: How IT is becoming more service-oriented
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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MicroScope – June 2019: Sourcing IT among the clouds
sponsored by MicroScope
EZINE:
Outsourcing is changing as the anything-as-a-service model takes off.
Posted: 24 May 2019 | Published: 24 May 2019
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Overcoming the Growing IBM i Skills Gap
sponsored by Connectria
WHITE PAPER:
The IBM i OS recently reached an important milestone: its thirtieth birthday. But while its longevity is undoubtedly a testament to its power, there is a growing skills gap as IBM i admins become scarcer and scarcer. Inside, learn how to overcoming this talent gap and keep your mission-critical applications running long into the future.
Posted: 07 Jun 2019 | Published: 07 Jun 2019
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5 Signs It's Time to Change Your IT Service Desk
sponsored by Freshworks
BROCHURE:
In this informative brochure, explore 5 signs of a failing IT service desk. Learn why modern organizations are retiring their legacy IT software, and review your software options with Freshservice.
Posted: 07 Jun 2019 | Published: 07 Jun 2019
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Unintended Consequences in Digital Transformation: 7 Lessons from Major Brands
sponsored by Capriza
WHITE PAPER:
Open up this article to read through seven accounts from major brands like Nike, LEGO, Google, and more as they explore the roadblocks they encountered in their own digital transformation projects – and find out how they ultimately overcame them.
Posted: 10 May 2019 | Published: 10 May 2019
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Opening New Horizons for Virgin Atlantic With Facebook's Collaboration Tool
sponsored by Workplace by Facebook
WHITE PAPER:
Read this case study to learn how Virgin Holidays adopted Workplace as their central hub of communications which allowed them to problem solve in real-time.
Posted: 10 May 2019 | Published: 10 May 2019
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The Definitive Guide to Hyperconverged Infrastructure
sponsored by TechData - Nutanix
WHITE PAPER:
Access this comprehensive guide to learn everything you need to know to get started with HCI, and the benefits it can offer your cloud initiatives.
Posted: 16 May 2019 | Published: 16 May 2019
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How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW:
Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Determining the Threshold of Investment (TOI) for Everbridge's Enterprise IT Alerting
sponsored by EverBridge Inc.
WHITE PAPER:
Learn how to measure the ROI of modern IT alerting and monitoring technology. Looking beyond financials, you'll also find out how to evaluate an IT alerting platform for its ability to meet compliance demands and operational demands – and perhaps most importantly, how sophisticated its automation capabilities are.
Posted: 24 May 2019 | Published: 24 May 2019
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