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WHITE PAPER: In this e-book, explore a breakdown of the essential components you need to address to get your products ready to compete for page one search results. Find out how you can use marketplace management platforms to unlock your full selling potential on any e-commerce marketplace and connect with more customers.

Posted: 04 Oct 2018 | Published: 04 Oct 2018

WHITE PAPER: A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.

Posted: 27 Jul 2018 | Published: 27 Jul 2018

RESOURCE: In this resource, find out how a cloud-based e-commerce platform can enable retailers and branded manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels to transform the consumer journey.

Posted: 03 Oct 2018 | Published: 03 Oct 2018

WHITE PAPER: When users interact with an IT service catalog, they expect a similar experience to what they would get from an online retailer. In this guide, uncover the five most unproductive aspects present in typical IT service catalogs –and find out how to turn your catalog's user experience on its head in response.

Posted: 01 Nov 2018 | Published: 01 Nov 2018

DATA SHEET: Compare your salary and career progression with over 1200 IT professionals with Computer Weekly's 2017 UKI Salary Survey.

Posted: 04 May 2018 | Published: 04 May 2018

WHITE PAPER: Continue reading to learn how to take the first steps towards building a hybrid IT infrastructure of your own, and how to determine which bits and pieces you'll need to align with business goals, take advantage of disruptive technology, and more.

Posted: 17 Jul 2018 | Published: 17 Jul 2018

WHITE PAPER: For companies built around their ability to deliver exceptional customer service, continuous improvement is the only way to ensure growth. In this case study, learn how one such company reinvented their IT strategy to deliver new, innovative technology to their business, in turn spurring new levels of company growth.

Posted: 26 Jul 2018 | Published: 26 Jul 2018

WHITE PAPER: When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.

Posted: 30 Jul 2018 | Published: 30 Jul 2018

WHITE PAPER: Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.

Posted: 15 Aug 2018 | Published: 15 Aug 2018

WHITE PAPER: Today's customers expect to be able to start an interaction in one helpdesk channel and be able to complete it in a different one – a feature complicated by using multiple support tools. Learn how to deliver a seamless support experience by choosing an online helpdesk that can do it all.

Posted: 31 May 2018 | Published: 31 May 2018