The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:
Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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CW ANZ: OpenStack gains a foothold in Australia
sponsored by ComputerWeekly.com
EZINE:
OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.
Posted: 12 Apr 2018 | Published: 19 Apr 2018
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Go Live Fast With ServiceNow ITSM
sponsored by ServiceNow
WHITE PAPER:
Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.
Posted: 15 Mar 2019 | Published: 15 Mar 2019
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Why a Cloud Strategy is Never the Endpoint
sponsored by Cogeco PEER 1
RESOURCE:
Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.
Posted: 18 Jan 2019 | Published: 09 Jan 2019
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CW Nordics February 2019
sponsored by ComputerWeekly.com
EZINE:
In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.
Posted: 15 Feb 2019 | Published: 21 Feb 2019
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IT Strategy is Dead... so What's Next?
sponsored by ServiceNow
WHITE PAPER:
IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.
Posted: 29 Apr 2019 | Published: 20 Mar 2019
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Accelerating the Pace of Innovation with ServiceNow
sponsored by ServiceNow
CASE STUDY:
In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams.
Posted: 05 Apr 2019 | Published: 05 Apr 2019
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8 Biggest Mistakes IT Practitioners Make
sponsored by Splunk
WHITE PAPER:
Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.
Posted: 13 Feb 2019 | Published: 13 Feb 2019
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What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE:
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments to look over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019
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Nampa School District's ITSM Success Story
sponsored by Serviceaide
CASE STUDY:
Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
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