Data Processing Services

EBOOK: In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.

Posted: 05 Mar 2019 | Published: 31 Dec 2018

WHITE PAPER: Consumption-based IT services are an easy way to ensure that your company is only spending what’s needed--freeing up more resources for value-adding tasks instead. Unsure what consumption-based IT has to do with costs? Dive inside to learn more.

Posted: 02 Oct 2020 | Published: 02 Oct 2020

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

WEBCAST: Slow IT service experiences can quickly throw a wrench into business operations—an outcome that becomes particularly severe during COVID-19 times. Tune in to this webinar to learn how Husqvarna modernized their service delivery using ServiceNow—and how your organization can, too.

Posted: 15 Sep 2020 | Premiered: Sep 15, 2020

WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.

Posted: 29 Apr 2019 | Published: 29 Apr 2019

WEBCAST: Application performance issues are very visible issues that can cause degradations or total outages. As a result of these, users can get frustrated and they can impact business operations. In this webcast, listen as John O’Callaghan and Nigel Douglas discuss how you can simplify your Application Performance Management (APM) with SolarWinds.

Posted: 09 Oct 2020 | Premiered: Oct 9, 2020

PRODUCT DEMO: Access this white paper to learn the 6 key challenges facing application monitoring, discover the SolarWinds solutions designed to help, and watch demos that show them in action.

Posted: 15 Oct 2020 | Premiered: 15 Oct 2020

EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.

Posted: 25 Jun 2019 | Published: 11 Jul 2019

EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.

Posted: 18 May 2018 | Published: 24 May 2018

EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.

Posted: 24 May 2018 | Published: 22 May 2018