DS2

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

CASE STUDY: After Abzena experienced a number of outages with their on-premises communications solution, they made the decision to move to the cloud. In this case study, learn why Abzena decided to partner with Intrado and uncover the benefits they saw after moving to the cloud.

Posted: 18 Mar 2021 | Published: 18 Mar 2021

DATA SHEET: The 8x8 Open Communications Platform with X Series service plans can help empower individuals, teams, and organizations to work better from anywhere, engage better with customers, and seize business opportunities without compromise. To learn more about the 8x8 X Series, download this data sheet.

Posted: 02 Apr 2021 | Published: 02 Apr 2021

EGUIDE: In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.

Posted: 15 Mar 2021 | Published: 15 Mar 2021

CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

WHITE PAPER: You adapted quickly to the stresses of COVID-19. But, now it’s time to create a long-term plan for improving and shaping your global operations. In this white paper, uncover 5 broad areas that can help you reshape and optimize your workplace and employees experience – and keep your organization connected across geographic boarders and time zones.

Posted: 08 Apr 2021 | Published: 08 Apr 2021

RESOURCE: As we move to a new world of work that freely flows between the office and everywhere else, finding the right UCaaS solution for your organization will be vital. In this blog post, learn 5 tips to help keep the selection process simple and find your best match to maximize the full potential of UCaaS.

Posted: 07 Apr 2021 | Published: 11 Mar 2021

WHITE PAPER: Many companies were forced to transition to remote work without adequate preparation, but everyone stepped up. Now it’s time for teams to come together to devise a plan that will help keep employees safe and productive in the long run. In this guide, learn about some key solutions that can help you build a long-term digital workplace strategy.

Posted: 08 Apr 2021 | Published: 08 Apr 2021

WHITE PAPER: What are the best machine learning (ML) use cases with which telecom companies can exploit the massive number of data points that are flowing through their network? Read this detailed white paper to learn about 4 of them and how to put them into action.

Posted: 08 Mar 2021 | Published: 31 Dec 2020

WHITE PAPER: Zoom places security as the highest priority in the operations of its suite of products and services. They strive to continually provide a robust set of security features and practices to meet the requirements of businesses for safe and secure collaboration. In this white paper, learn about the security features that are available with Zoom.

Posted: 25 Mar 2021 | Published: 25 Mar 2021