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DARPA Reports

The MSP’s Guide to Field Service sponsored by Field Nation WHITE PAPER: Download the following guide to discover how MSPs like yourself can leverage a contingent workforce to reduce costs and risk, increase work order efficiency, and expand operations with greater flexibility than ever. Posted: 28 Oct 2019 \| Published: 28 Oct 2019 TOPICS: IT Agents \| IT Utility Services \| IT Workforce \| Managed Security Services \| Managed Security Services Providers \| Workforce Management Software \| Workforce Planning

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Global Risks 2014 sponsored by ComputerWeekly.com RESEARCH CONTENT: Cybercrime and the potential fragmentation of the internet are among the most serious risks facing businesses and governments in 2014, this report from the World Economic Forum reveals. Posted: 17 Jan 2014 \| Published: 17 Jan 2014 TOPICS: Computer Crimes \| Cybersecurity \| Cyberterrorism \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Hackers \| Internet \| Internet Industry Organizations \| Internet Industry Standards Organizations \| Internet Infrastructure \| Internet Security \| Internet Standards \| Internetworking Hardware \| Security \| Security Infrastructure \| Security Management \| Security Threats \| Spyware \| Web Services

Digital Transformation from the Front Lines to Dispatch to the Cloud sponsored by Dell Technologies WHITE PAPER: Click inside to take a closer look at the technology trends shaping public safety's digital transformation journey, including edge computing, multi-cloud, and even virtual and augmented reality. Posted: 07 Nov 2019 \| Published: 07 Nov 2019 TOPICS: Cloud Computing \| Government Agencies (U.S.) \| IT Management

Agile Development: Quickly Create Applications and System Enhancements sponsored by ServiceNow CASE STUDY: Agile transformation must start somewhere, and at UW Health it was their ITSM Team. Over a two-year period, they completely reloaded the entire ServiceNow platform — which went from being a cumbersome tool to a valued asset. Learn about UW’s experience in this case study. Posted: 20 Nov 2019 \| Published: 20 Nov 2019 TOPICS: Health Care Applications Software \| Health Care Industry \| IT Agents \| IT Infrastructure \| IT Management \| IT Service Management

Global Sourcing Trends in 2012 sponsored by ComputerWeekly.com IT BRIEFING: The latest IT outsourcing trends from global law firm Morrison & Foerster. Posted: 05 Mar 2012 \| Published: 05 Mar 2012 TOPICS: Budgeting \| Business Continuity Planning \| Business Process Outsourcing \| Cloud Computing \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Outsourcing \| Privacy Rights \| Security \| Security Management \| Vendor Selection \| Vendors

Real Time Endpoint Compliance for Continuous Diagnostics and Mitigation sponsored by IBM WHITE PAPER: Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks. Posted: 08 Apr 2014 \| Published: 31 Oct 2013 TOPICS: Compliance (Systems Operations) \| Cybersecurity \| Cyberterrorism \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hackers \| Risk Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Spending \| Security Systems \| Security Threats \| Vulnerability Assessments \| Vulnerability Management

Essential Supplier Report: Smart City Suppliers sponsored by IBM WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements. Posted: 10 Nov 2015 \| Published: 10 Nov 2015 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Portfolio Management \| Business Development \| Business Integration \| Business Intelligence \| Government Agencies (U.S.) \| Governments

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Deploy Real-time Operational Detection and Prevention to Combat Various Threats and Fraud. sponsored by IBM Software Group WHITE PAPER: When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business. Posted: 13 Mar 2008 \| Published: 01 Jan 2007 TOPICS: Deployment \| Fraud \| Government Agencies (U.S.) \| Security \| Software \| Threats

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