Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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State of Georgia Becomes an Adaptive Provider of Modern IT Services
sponsored by Capgemini
CASE STUDY:
Inside, learn how the Georgia Enterprise Technology Services (GETS) program, the IT infrastructure and network services provider for the state’s 89 executive branch agencies, consolidated its server and network resources to create an efficient, multi-service IT ecosystem.
Posted: 19 Dec 2019 | Published: 19 Dec 2019
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Plan and prepare for DoD’s CMMC compliance in a cloud-based environment
sponsored by Coalfire
WEBCAST:
The goal of the DoD’s Cybersecurity Maturity Model Certification (CMMC) program is to standardize cybersecurity practices across all their contractors. For a complete overview of the CMMC, as well as it’s impacts on cloud-based environments, watch this webinar.
Posted: 18 Aug 2020 | Premiered: Aug 18, 2020
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DCOI for Dummies
sponsored by Nlyte Software
EBOOK:
Initially slated for the end of 2018, the Data Center Optimization Initiative (DCOI) has been officially extended to the end of the fiscal year 2020, now bundled into the sweeping government project known as Cloud Smart. Inside this For Dummies guide, take a closer look at what the DCOI includes.
Posted: 20 Mar 2020 | Published: 20 Mar 2020
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IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011
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How Government Agencies Can Enhance Security and Reduce Costs
sponsored by ServiceNow
WHITE PAPER:
IT security teams in the public sector are challenged with providing security and innovation while driving down costs. Download this report to take a closer look at the challenges plaguing government agencies and discover a platform that can help to facilitate innovation without exhausting resources.
Posted: 06 Feb 2020 | Published: 31 Jan 2018
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Exploring AI Use Cases Across Education and Government
sponsored by Dell Technologies
RESOURCE:
Artificial intelligence has the potential to transform how public sector and educational institutions operate, innovate and serve the needs of their constituents. Read onward to learn AI use cases already starting to emerge across education and public sector organizations– and what use cases to look forward to in the future.
Posted: 10 Feb 2020 | Published: 10 Feb 2020
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Secure IT Asset Disposition: Achieving Business Value While Mitigating Risks
sponsored by Iron Mountain
WHITE PAPER:
The risks of not having an IT asset disposition (ITAD) solution are substantial.Download this white paper for advice on how to dispose of old IT equipment successfully while achieving security, compliance, and environmental goals.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition
sponsored by Hewlett Packard Enterprise
EGUIDE:
Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
Posted: 02 Jan 2013 | Published: 02 Jan 2013
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