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DARPA Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Palo Alto Networks rockets resiliency by transforming IT
sponsored by ServiceNow
WEBCAST: Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization.
Posted: 09 Nov 2020 | Premiered: Nov 9, 2020

ServiceNow

The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
sponsored by FireEye
WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.
Posted: 05 Mar 2014 | Published: 31 Dec 2013

FireEye

Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition
sponsored by Hewlett Packard Enterprise
EGUIDE: Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
Posted: 02 Jan 2013 | Published: 02 Jan 2013

Hewlett Packard Enterprise

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value
sponsored by IBM
WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

IBM

Smartphones: A Savvy Strategy for Government Employees
sponsored by BlackBerry
WHITE PAPER: There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.
Posted: 12 Jan 2011 | Published: 11 Jan 2011

BlackBerry

Critical Technologies for Compliance and Risk Management
sponsored by Siperian, Inc.
WHITE PAPER: Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

Siperian, Inc.

Social Media in Government: 5 Key Considerations
sponsored by Hootsuite
WHITE PAPER: Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
Posted: 15 Apr 2014 | Published: 15 Apr 2014

Hootsuite

Enterprise Content Management for Transforming Government
sponsored by EMC Corporation
WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency?
Posted: 10 Dec 2010 | Published: 10 Dec 2010

EMC Corporation
 

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