IT Process Automation Your Survival Guide
sponsored by Ayehu
EBOOK:
Use this e-book to understand how to best address these aspects of IT process automation, along with 7 questions to ask when evaluating tools ITPA.
Posted: 05 Dec 2019 | Published: 05 Dec 2019
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Accelerate Incident Response Time by 90%
sponsored by Ayehu
WHITE PAPER:
With an automated SOC incident response, IT can respond up to 90% faster with zero errors versus traditional response teams. Download this SOC whitepaper which dives in 7 benefits of automated incident response.
Posted: 08 Nov 2019 | Published: 08 Nov 2019
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Analyst's take: Siemens product lifecycle management software solutions for aerospace industry
sponsored by ComputerWeekly.com
WHITE PAPER:
Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.
Posted: 26 Oct 2011 | Published: 17 Jan 2011
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Analyst's take: Kronos Workforce Central return on investment
sponsored by ComputerWeekly.com
WHITE PAPER:
Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making.
Posted: 21 Oct 2011 | Published: 25 Feb 2011
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Contact Center Metrics for Customer Experience Success
sponsored by Desk.com (A Salesforce Company)
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
Posted: 24 Mar 2014 | Published: 24 Mar 2014
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Enterprise Performance Management
sponsored by Epicor Software Corporation
WHITE PAPER:
The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
Posted: 12 Mar 2008 | Published: 01 Jan 2004
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Ashurst Australia Focuses on Domestic and International Growth
sponsored by IBM
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
Posted: 14 Nov 2013 | Published: 31 Mar 2013
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Virgin Media Case Study: Virgin Media ignites productivity and collaboration with new learning and performance management system
sponsored by Cornerstone OnDemand
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
Posted: 15 May 2013 | Published: 31 Dec 2012
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Playtech Case Study - HP monitoring tools deliver game-changing uptime
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
Posted: 25 Nov 2013 | Published: 25 Nov 2013
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Get Personal: Capitalize On Your Subscriber Data With a Unified User Profile
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
This white paper discusses the role of user profile management. HP’s solution for this business issue is discussed as a means of addressing the subscriber experience infrastructure.
Posted: 08 Feb 2010 | Published: 12 Sep 2008
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