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Case Study: Tesco's £65 million data centre strategy to drive online growth
sponsored by ComputerWeekly.com
CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.
Posted: 21 Nov 2012 | Published: 21 Nov 2012

ComputerWeekly.com

CW500: Retail IT: The high street vs the internet
sponsored by ComputerWeekly.com
PRESENTATION: Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

ComputerWeekly.com

The Starting Line of Service Management
sponsored by Samanage
WHITE PAPER: What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.
Posted: 14 Aug 2018 | Published: 14 Aug 2018

Samanage

Going Up? How Atlas Schindler Elevators Revamped Their IT Services
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Streamlining Operations with Centralized, Searchable Knowledge Bases
sponsored by Wrike
WHITE PAPER: Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.
Posted: 06 Sep 2018 | Published: 06 Sep 2018

Wrike

Europe IT Priorities 2018
sponsored by IBM
EGUIDE: In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers.
Posted: 03 Aug 2018 | Published: 03 Aug 2018

IBM

Define Your Services for Fast and Accurate Service Delivery
sponsored by ServiceNow
WHITE PAPER: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
Posted: 16 Nov 2018 | Published: 16 Nov 2018

ServiceNow

Case Study: How Hyatt Gave Developers More Time to Innovate
sponsored by Splunk
WHITE PAPER: When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.
Posted: 30 Jul 2018 | Published: 30 Jul 2018

Splunk

Automation for IT Ops, Help Desks, and Security Ops
sponsored by Workato
WHITE PAPER: Jump into this guide to access a huge collection of use cases and best practices for integrating intelligent automation, AI, chatbots, and more into your enterprise's IT operations.
Posted: 22 Aug 2018 | Published: 22 Aug 2018

Workato

How IT Best Practices Support Business Growth
sponsored by Sunrise Software
WHITE PAPER: Through the eyes of their IT support manager, find out how this disruptive player in the energy industry re-aligned their IT strategies in conjunction with an aggressive company goal of 600% growth – and did so successfully.
Posted: 04 Sep 2018 | Published: 31 Dec 2017

Sunrise Software
 

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