Bulletin Boards

EGUIDE: Read why blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way and find out how SAP is giving young people and entrepreneurs in the Middle East with the IT skills required to support the regions digital transformation.

Posted: 10 Jul 2017 | Published: 10 Jul 2017

EZINE: GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.

Posted: 01 May 2018 | Published: 01 May 2018

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

WHITE PAPER: This white paper shares how MSPs can make regular and ongoing IT assessments feasible from both a resource and cost perspective and presents a blueprint for incorporating recurring assessments into your standard service offerings. Read on here to learn how to add recurring IT assessments to your service arsenal.

Posted: 06 Dec 2019 | Published: 31 Dec 2017

EBOOK: Save a copy of this eBook to explore the relationship between IT responsibilities and employee expectations – and how to use service desks to keep in tune with user demands in today’s fast-evolving technology landscape.

Posted: 18 Nov 2019 | Published: 18 Nov 2019

EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Benelux region.

Posted: 05 Oct 2017 | Published: 05 Oct 2017

EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.

Posted: 12 Apr 2018 | Published: 19 Apr 2018

WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.

Posted: 11 Mar 2019 | Published: 31 Dec 2018

EGUIDE: In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.

Posted: 27 Feb 2018 | Published: 19 Feb 2018