Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005
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Propel PLM: Cloud Security in 5 Minutes
sponsored by PropelPLM
VIDEO:
Is my data safe in the cloud? For those considering cloud-based PLM, questions of security always come to mind. In this 5-minute video, Propel Marketing VP addresses common cloud myths, and answers common cloud security questions. Download now to access the full video, and put your mind at ease.
Posted: 15 Feb 2019 | Premiered: 12 Jun 2018
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Making the Case for Cloud-Based Modeling Applications
sponsored by Host Analytics, Inc
EBOOK:
Download this e-book to learn how you can impact the bottom line when finance and the business function align and connect, and how cloud-based modeling can help organizations make that connection.
Posted: 07 May 2019 | Published: 07 May 2019
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CW Benelux - May-July 2019: A new vision for hackers
sponsored by ComputerWeekly.com
EZINE:
With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now.
Posted: 03 May 2019 | Published: 03 May 2019
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Computer Weekly – 26 February 2019: Delving into viewer data at the BBC
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to the BBC about how the UK broadcaster is using data analytics to better understand its viewers and grow its audience. We look at how CERN is using IT automation in its quest to unravel the mysteries of the universe. And we examine the impact of GDPR on cloud storage. Read the issue now.
Posted: 22 Feb 2019 | Published: 22 Feb 2019
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Customer Experience: The Flip Side of the Fraud Detection Coin
sponsored by SAS
WHITE PAPER:
In this white paper, explore how a new approach to deposit risk monitoring and risk assessment can help banks turn diverse customer data into real-time fraud and risk insights, and explore how a SAS fraud solution for deposit monitoring can help your financial organization achieve a better balance between customer service and security.
Posted: 14 Mar 2019 | Published: 31 Dec 2017
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IT Strategy is Dead... so What's Next?
sponsored by ServiceNow
WHITE PAPER:
IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.
Posted: 29 Apr 2019 | Published: 20 Mar 2019
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Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK:
This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 31 Oct 2018 | Published: 30 Aug 2016
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5 Reasons to Look to Digital Process Automation
sponsored by K2
WHITE PAPER:
Glance over five of the ways that digital process automation (DPA) can breathe new life into existing IT investments, encouraging higher performance and giving way to smarter automation opportunities – and not just in day-to-day tasks.
Posted: 06 Feb 2019 | Published: 06 Feb 2019
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