ITIL and ITSM: How IT is becoming more service-oriented
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Analyst's take: Kronos time and attendance applications achieve greater return on investment than Oracle products
sponsored by ComputerWeekly.com
WHITE PAPER:
Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements.
Posted: 20 Oct 2011 | Published: 14 Mar 2011
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MicroScope – September 2019: Helping digital transformation
sponsored by MicroScope
EZINE:
The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future
Posted: 23 Aug 2019 | Published: 06 Sep 2019
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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER:
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
Posted: 11 Sep 2009 | Published: 01 Sep 2009
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The Ways BSM has Improved Systems Management Initiatives
sponsored by Hewlett-Packard Enterprise
EGUIDE:
This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
Posted: 26 Dec 2013 | Published: 26 Dec 2013
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TEB Ensures Real-Time Visibility of Banking Processes
sponsored by Hewlett Packard Enterprise
CASE STUDY:
"We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.
Posted: 04 Jun 2014 | Published: 30 Apr 2013
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What to Look for in VoIP
sponsored by SearchUnifiedCommunications.com
EBOOK:
This buyer's guide discusses the evolution of VoIP, its major use cases, and which features to consider before making a purchasing decision.
Posted: 08 Mar 2016 | Published: 07 Mar 2016
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BSM in the Cloud with Forrester Research, Part 1: Managing an End-to-End View Made Simple
sponsored by Novell, Inc.
WEBCAST:
Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment. Watch this Novell webcast to learn more.
Posted: 12 Oct 2010 | Premiered: Oct 12, 2010
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CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE:
CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013
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Pharma's New Worldview: Transforming R&D through Emerging Markets
sponsored by IBM Line of Business
WHITE PAPER:
This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.
Posted: 27 Feb 2008 | Published: 01 Oct 2006
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