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PC Literacy White Papers (View All Report Types)
 
How to Deliver Smart, Responsive IT Services in an Always Changing World
sponsored by ServiceNow
WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

We're just not doing enough – Working together to meet the digital skills challenge
sponsored by ComputerWeekly.com
WHITE PAPER: This white paper from TechUK focuses on what needs to be done to deliver the digital skills children and young people need, and to create entry-level skills for jobs in a digital world.
Posted: 20 Jul 2015 | Published: 20 Jul 2015

ComputerWeekly.com

CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

Key indicators of scale
sponsored by Atlassian
WHITE PAPER: When most organizations think of scaling, they typically look towards the more ambitious, external drivers such as M&A or new market entry. However, there are already many key indicators that can be found within the walls of an organization. Open this white paper to see what those indicators are, plus, next steps.
Posted: 18 Feb 2021 | Published: 18 Feb 2021

Atlassian

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011

ComputerWeekly.com

Deliver smart, responsive IT services in an always changing world
sponsored by ServiceNow
WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

15 Popular IT and Business Certifications
sponsored by Global Knowledge
WHITE PAPER: This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
Posted: 30 Apr 2014 | Published: 30 Apr 2014

Global Knowledge

Get More Work Done: A Manager's Guide to Mixing Agile and Waterfall
sponsored by AtTask
WHITE PAPER: This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AtTask

What Can You Do Differently to Guard Against Threats from Rapidly Evolving Mobile Malware?
sponsored by IBM
WHITE PAPER: Mobile security is about more than the device: It's also about protecting apps on the device. Learn how IBM can help.
Posted: 09 Oct 2014 | Published: 31 Jan 2014

IBM
 

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