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Open Group technical document: IT Specialist Certification Accreditation Policy
sponsored by ComputerWeekly.com
WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

CA White Paper: Getting Started with a Project Management Office (PMO)
sponsored by CA Technologies.
WHITE PAPER: This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).
Posted: 20 Mar 2008 | Published: 01 Sep 2007

CA Technologies.

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett Packard Enterprise

2009 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Global Knowledge

Best Practices for Data Loading into SAP ERP Systems
sponsored by Winshuttle, LLC
WHITE PAPER: This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions.
Posted: 03 Dec 2008 | Published: 03 Dec 2008

Winshuttle, LLC

Under the Spotlight the Transition of Environmental Risk Management
sponsored by SAP America, Inc.
WHITE PAPER: In March 2008, the Economist Intelligence Unit surveyed 320 executives from around the world about their attitudes to environmental risk management. Read about their findings in this paper.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

SAPĀ® Knowledge Acceleration: For Effective Business Planning and Consolidation
sponsored by SAP America, Inc.
WHITE PAPER: Read this paper to learn how SAPĀ® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

SAP America, Inc.

Next-Generation Mainframe Computing
sponsored by CA Technologies.
WHITE PAPER: This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
Posted: 15 Jul 2011 | Published: 15 Jul 2011

CA Technologies.
 

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