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JIRA 3.11
sponsored by Atlassian
TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.
Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

Atlassian

What is Intel Core vPro Technology
sponsored by Intel
VIDEO: This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.
Posted: 15 Jun 2012 | Premiered: 15 Jun 2012

Intel

N-able Help Desk Manager: Free 30-Day Trial
sponsored by Solarwinds N-able
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

Solarwinds N-able

How to Monitor & Troubleshoot End User Experience
sponsored by Goliath
VIDEO: IT departments don't have end-to-end visibility into remote user devices, which makes it nearly impossible to troubleshoot issues quickly. In this two minute video, take a tour through one leading company's digital workspace, which allows IT to anticipate, troubleshoot and document performances no matter where users are located.
Posted: 24 Nov 2020 | Premiered: 28 Sep 2020

Goliath

Analytics for the Executive Home Office
sponsored by Fractal
WEBCAST: Access this resource to learn the 5 stages of analytics readiness for remote working in order to make the most out of the transformation brought on by the coronavirus pandemic.
Posted: 03 Aug 2020 | Premiered: Aug 3, 2020

Fractal

How To Monitor & Troubleshoot Remote Worker User Experiences
sponsored by Goliath
WEBCAST: IT experts spend most of their time troubleshooting basic end-user tickets, which takes critical time away from managing and supporting virtual environments. Watch this webinar to learn how your organization can monitor and troubleshoot VDI performance issues for your remote workers.
Posted: 23 Nov 2020 | Premiered: Aug 27, 2020

Goliath

The Future of Work is Here
sponsored by Dropbox
WEBCAST: In this webcast from Dropbox and Forrester, experts discuss findings from their recent research on the remote work experience including what industries it works best for, preferences for WFH, 5 ways to support the remote workforce, and much more.
Posted: 19 Oct 2020 | Premiered: Oct 19, 2020

Dropbox

itelligence Support Advantage
sponsored by itelligence, Inc.
VIDEOCAST: Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.
Posted: 12 Mar 2010 | Premiered: Mar 11, 2010

itelligence, Inc.

Windows PowerShell 2.0
sponsored by Microsoft
WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.
Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

Microsoft

PeopleSoft Support Services: Rimini Street Client Success Profile - Smead
sponsored by Rimini Street
WEBCAST: In hopes of reducing their annual maintenance fees for PeopleSoft, office products manufacturing company, Smead, began investigating providers of independent support. Watch this brief video to see why Smead chose Rimini Street and explore the benefits the company achieved by switching to 3rd party support.
Posted: 01 Dec 2020 | Premiered: Dec 1, 2020


How to balance upgrades with always-on service quality
sponsored by ServiceNow
VIDEO: With the speed of digital transformation and the consumerization of IT, traditional incumbents are being forced to adapt & innovate at an unpreceded pace. This session will look at how ServiceNow was critical to BT Global’s service and platform innovation and reflect on the journey, including the crucial lessons learnt along the way.
Posted: 06 Nov 2020 | Premiered: 06 Nov 2020

ServiceNow

An Introduction to Testdriver
sponsored by UL
VIDEO: In this quick video, learn about Testdriver, a PC benchmarking solution designed to measure, understand, and manage computer hardware performance—reducing the amount of time and costs needed to accurately weigh PC systems.
Posted: 29 Oct 2020 | Premiered: 29 Oct 2020

UL

You Don’t Just Want Answers, You Want the Right Answers!
sponsored by Serviceaide
WEBCAST: Scripted chatbots and virtual agents are more different than you think. In this webinar, learn exactly what sets the two technologies apart. The webinar also provides insight into how automation and knowledge management are powering intelligent virtual agents in customer support.
Posted: 12 Jun 2020 | Premiered: Feb 6, 2020

Serviceaide

InstallPump Ver 4.5.1
sponsored by SoftQuest Corporation
TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007


Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM

Real World Case Studies for Intelligent Virtual Agents
sponsored by Serviceaide
VIDEO: The demands for customer support grow exponentially every day. To bridge the gap between the supply and demand of customer support, enterprises are implementing intelligent Virtual Agents. Learn more in this 2-minute video.
Posted: 11 Jun 2020 | Premiered: 11 Jun 2020

Serviceaide

What’s New in CSM
sponsored by ServiceNow
VIDEO: ServiceNow Customer Service Management enhances business agility with improved processes for agents and expanded service channels for customers. Learn more about these new capabilities plus more and see them in action with demos.
Posted: 03 Nov 2020 | Premiered: 03 Nov 2020

ServiceNow

NWN EMP Overview Webinar
sponsored by NWN Corporation
WEBCAST: The NWN Experience Management Platform (EMP) delivers a unified view into your environment – from core to cloud – offering advanced analytics, reporting, customer success center, and proactive alerting. Learn more about the solution in this webinar.
Posted: 19 Nov 2020 | Premiered: Nov 19, 2020

NWN Corporation

Resolving service requests at speed
sponsored by ServiceNow
WEBCAST: ServiceNow’s platform is the UK Department of Work & Pensions’ (DWP) go-to place for IT support - bringing a multi-channel, seamless and personalized experience to 90,000+ employees - whether a user interacts with support services online, by phone, or even in-person. Join the webinar to learn more.
Posted: 04 Nov 2020 | Premiered: Nov 4, 2020

ServiceNow

Fanatical Support in a Microsoft World
sponsored by Rackspace
VIDEO: You can only trust the best with the care and maintenance of your applications. Find out what fanatical support means.
Posted: 05 Jun 2015 | Premiered: 30 Jan 2015

TOPICS:  Private Cloud
Rackspace

Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy
sponsored by SmartDeploy
WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

Database Hidden Truths and Market Trends
sponsored by Rimini Street
WEBCAST: Why are traditional, commercial DBs declining in popularity? Watch this webinar to learn why some think the ROI on commercial databases and their support is declining and learn how to leverage emerging database support alternatives, like open source.
Posted: 24 Nov 2020 | Premiered: Sep 11, 2020


Got Bad Data? Part 2 - Applying Business Analytics Webinar Series
sponsored by SAS
WEBCAST: SAS presents part 2 of their webinar series “"Got Bad Data?”. In this latest installment, we'll be discussing the Business analytics framework, data quality as a process, data collection, following data flows and uses, data quality and metrics, and continuous learning and improvement.
Posted: 25 Jun 2009 | Premiered: Jun 25, 2009

SAS

Analytics: The Art and Science of Better Webcast
sponsored by SAS
WEBCAST: This webcast takes a look at how organizations can consider analytics from two perspectives – the science of analytics and the art of how people apply this science in new and creative ways to make the world better.
Posted: 09 Apr 2010 | Premiered: Apr 9, 2010

SAS

Advanced GPS Techniques
sponsored by BlackBerry
VIDEO: Watch this tutorial video, presented by Brian Zubert of the developer relations team at Research in Motion, as he covers advanced GPS. Topics included are: GPS on GSM, GPS on iDEN, GPS on CDMA, best practices, GPS in the browser and integrating with BlackBerry maps.
Posted: 14 Jun 2010 | Premiered: 11 Jun 2010

BlackBerry

Birkenstock boosts B2B customer service levels with mobile order processing app
sponsored by Neptune Software
VIDEO: For Birkenstock, improving online and offline services was crucial for maintaining their relationship with B2B customers. The solution was to develop a mobile order processing application that was market-ready and fully SAP-connected. In this video, learn how Birkenstock used Neptune Software’s DX Platform to improve their B2B sales support tools.
Posted: 06 Apr 2020 | Premiered: 06 Apr 2020

Neptune Software

An Introduction to Intelligent Desktop Virtualization (IDV)
sponsored by Virtual Computer, Inc.
VIDEOCAST: Explore a desktop virtualization technology, Intelligent Desktop Virtualization (IDV), which can provide all the benefits of VDI with lower costs and complexity. Discover how IDV compares to VDI technology in this videocast.
Posted: 23 Feb 2012 | Premiered: Feb 23, 2012

Virtual Computer, Inc.

Deliver a great customer experience
sponsored by ServiceNow
VIDEO: Customer expectations are increasing, and subpar service is hurting your business. In a crowded market where customers expect only the best, how can you deliver the experiences they want and need? In this session, learn about Fujitsu’s approach to delivering great customer experiences.
Posted: 10 Nov 2020 | Premiered: 10 Nov 2020

ServiceNow

Support Your Global Workforce with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.
Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

Zoom Video Communications

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding
sponsored by Cisco Systems, Inc.
WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.
Posted: 02 Aug 2011 | Premiered: Aug 2, 2011

Cisco Systems, Inc.

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Enterprise
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Enterprise
 

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