WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.

Posted: 06 Oct 2021 | Published: 06 Oct 2021

WHITE PAPER: Read this paper to learn how in order to be a successful security leader you must be intent on building a proactive, agile, and cyber-resilient organization to help understand how your adversaries operate which will help mitigate risk.

Posted: 28 Sep 2021 | Published: 28 Sep 2021

WHITE PAPER: Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.

Posted: 30 Aug 2021 | Published: 30 Aug 2021

EGUIDE: Access this e-guide to understand the role of low-code development in modern enterprises. This guide covers what low-code development is and how it works, how it's used for digital transformations, benefits and challenges, use cases, products and vendors, market trends, and more.

Posted: 26 Jul 2021 | Published: 13 Jul 2021

WHITE PAPER: This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.

Posted: 02 Jun 2021 | Published: 02 Jun 2021

WHITE PAPER: AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.

Posted: 29 Apr 2021 | Published: 29 Apr 2021

WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.

Posted: 14 Apr 2021 | Published: 14 Apr 2021

WHITE PAPER: Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.

Posted: 08 Feb 2021 | Published: 16 Nov 2018

WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.

Posted: 08 Feb 2021 | Published: 07 Nov 2018

WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.

Posted: 08 Feb 2021 | Published: 06 Aug 2020

EGUIDE: Attackers have changed their focus from servers to users. As a result, security professionals should refrain from security strategy complacency, especially when it comes to their vulnerability management programs. In this e-guide, learn how to modernize your vulnerability management program to protect your organization and users.

Posted: 08 Feb 2021 | Published: 22 Oct 2019

EGUIDE: Literally every business -- both large and small and across every industry -- is a target for criminal hackers and careless employees alike. The question is: What are you doing about it? This is where incident response comes into play. In this e-guide, learn how to create an effective incident response plan.

Posted: 08 Feb 2021 | Published: 23 Oct 2019

EGUIDE: While some IT shops could get away with using a SIEM or a SOAR tool, they are best deployed as complementary products. Although these tools have major commonalities, they also have distinct differences. In this e-guide, learn all about the key similarities and differences in SIEM and SOAR.

Posted: 08 Feb 2021 | Published: 22 Oct 2019

EGUIDE: Nearly every day there's a new headline about one high-profile data breach or another. But there are many more incidents that go unnoticed because organizations don't know how to detect them. In this e-guide, learn how to detect key symptoms that signal a problem. Also, explore tips to help you better respond to these incidents.

Posted: 08 Feb 2021 | Published: 24 Oct 2019

EGUIDE: Security professionals are struggling to keep up with today's threat landscape as they continue to deal with security alert overload and the cybersecurity skills shortage. However, deploying SOAR tools can aid security teams with improving everyday processes. In this e-guide, learn how SOAR tools can improve your cybersecurity program.

Posted: 08 Feb 2021 | Published: 25 Oct 2019

WHITE PAPER: Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.

Posted: 21 Dec 2020 | Published: 21 Dec 2020

WHITE PAPER: Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation.

Posted: 10 Nov 2020 | Published: 10 Nov 2020

WHITE PAPER: Read this paper to learn how to cut through the noise and fix service degradations faster with AIOps from ServiceNow.

Posted: 28 Apr 2020 | Published: 14 May 2019

WHITE PAPER: The employee experience is the cornerstone of a successful business. Read this paper to learn about the state of the employee service experience, what matters, and what to do about it.

Posted: 24 Mar 2020 | Published: 24 Mar 2020

EGUIDE: It's important for IT professionals like yourself to know how to distinguish the good AI tools from the bad. That's where this E-Guide should come in handy. Download this E-Guide to learn how artificial intelligence capabilities are augmenting the day-to-day IT tools you're most familiar with.

Posted: 03 Feb 2020 | Published: 03 Feb 2020

EGUIDE: Download this E-Guide to uncover the truth behind common AIOps mysteries, including where the actual “AI” in AIOps comes from, the role of AIOps tools within DevOps pipelines, and more.

Posted: 03 Feb 2020 | Published: 03 Feb 2020

EGUIDE: Download this E-Guide to learn more about the evolution of ITSM in modern times – and find out how to keep your ITSM strategy in-step with future trends.

Posted: 31 Jan 2020 | Published: 31 Jan 2020

EGUIDE: Download this E-Guide to learn how IT monitoring tools have advanced accordingly and their relationship with DevOps methodologies. Plus, find out which areas of your IT infrastructure stack could stand to gain the most from robust monitoring capabilities.

Posted: 31 Jan 2020 | Published: 31 Jan 2020

EGUIDE: Read this expert guide to learn about digital developments in HR and find out how employee experience has changed—and will continue to—with intelligent technologies.

Posted: 31 Jan 2020 | Published: 31 Jan 2020

EGUIDE: Read this E-Guide to learn how to determine what areas of your infrastructure necessitate a more advanced monitoring solution to get the insights your DevOps teams need -- and learn how to get closer to true full-stack monitoring capabilities.

Posted: 30 Jan 2020 | Published: 30 Jan 2020