All Research Sponsored By:ServiceNow

Software as savings
CASE STUDY: In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
Posted: 15 Nov 2023 | Published: 16 Nov 2023

TOPICS:  .NET

Modern business demands modern IT asset management
INFOGRAPHIC: Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
Posted: 02 Nov 2023 | Published: 02 Nov 2023

TOPICS:  .NET

Market Guide for Software Asset Management Tools
GARTNER RESEARCH REPORT: Gartner reports that by 2026, organizations that merge SAM and FinOps into a central governance function will report 60% less financial waste from software and cloud investments. Dive into this Gartner report to learn about the future of SAM tools and compare the top SAM providers on the market.
Posted: 31 Oct 2023 | Published: 01 Nov 2023

TOPICS:  .NET

Generative AI
PRODUCT OVERVIEW: ServiceNow’s Now Platform is now fully equipped with Generative AI, a tool designed to improve customer experiences and resolve HR cases faster. Discover the key benefits, use cases, and real-world impact of the product in this resource.
Posted: 13 Oct 2023 | Published: 13 Oct 2023

TOPICS:  .NET

The Business Value
WHITE PAPER: To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
Posted: 11 Oct 2023 | Published: 11 Oct 2023

TOPICS:  .NET

4 Ways to Master Employee Growth and Development with AI
WHITE PAPER: HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management

Supercharging Employee Growth and Development
WHITE PAPER: Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management

Service Experience: The Next Value Driver for Global Business Services
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management

A business view of IT asset management: Current state and near-term outlook
ANALYST REPORT: Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
Posted: 04 Oct 2023 | Published: 04 Oct 2023

TOPICS:  .NET

CUSTOMER INSIGHTS: Employee Experience Testimonials
EBOOK: To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
Posted: 22 Sep 2023 | Published: 23 Sep 2023

TOPICS:  .NET

The Total Economic Impact of ServiceNow Strategic Portfolio Management
FORRESTER TOTAL ECONOMIC IMPACT REPORT: Strategic portfolio management (SPM) allows organizations to gather their enterprise-wide documentation into a single platform for easier access. Forrester Total Economic Impact Study looks at ServiceNow SPM, using real-world use cases and statistics to provide an accurate estimate of the economics you can expect. Read on to learn more.
Posted: 23 Aug 2023 | Published: 23 Aug 2023

TOPICS:  .NET

Process-Centric AI For IT Operations (AIOps), Q2 2023
ANALYST REPORT: By automating the contextualization of vast and diverse amounts of operational data, AIOps platforms facilitate decision-making throughout the design, deployment, execution, and operation stages. Download this Forrester report for a market guide to the top AIOps platforms today.
Posted: 04 Aug 2023 | Published: 04 Aug 2023

TOPICS:  .NET

Anticipate, prevent, and minimize the impact of business disruptions
WHITE PAPER: Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption. Start building a resilience programme that can give you a competitive edge, with ServiceNow.
Posted: 18 Jul 2023 | Published: 18 Jul 2023

TOPICS:  .NET

Choosing the right technology to strengthen cloud security and risk management
WHITE PAPER: Learn the 3 essential elements you should look for in an integrated solution that can help strengthen security, manage risk and monitor compliance in the cloud while also reducing costs and the risk of human error.
Posted: 14 Jul 2023 | Published: 14 Jul 2023

TOPICS:  .NET

Advancing your risk management maturity
WHITE PAPER: Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
Posted: 14 Jul 2023 | Published: 14 Jul 2023

TOPICS:  .NET

6 ways to recession-proof your business with ServiceNow risk products
WHITE PAPER: Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
Posted: 13 Jul 2023 | Published: 13 Jul 2023

TOPICS:  .NET

SAS shows how to secure a digital-first airline
CASE STUDY: Scandinavian Airlines (SAS) transports over 28 million passengers each year, all of whom trust the company with their personal data. To better protect that data in the face of cyberthreats, SAS set out to augment their security posture. Check out this case study to track the airline’s flight to stronger security.
Posted: 08 Jul 2023 | Published: 08 Jul 2023

TOPICS:  .NET

Wipro boosts resilience and the employee experience
CASE STUDY: When a leading technology services and consulting company began to struggle with issues such as application sprawl, they sought out a solution that could unify their toolsets to manage their customer and employee support services. Browse this case study to learn more.
Posted: 06 Jul 2023 | Published: 06 Jul 2023

TOPICS:  .NET

The 10 ways to anticipate, eliminate, and defeat cyberthreats
EBOOK: Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.
Posted: 06 Jul 2023 | Published: 06 Jul 2023

TOPICS:  .NET

How your next technology decision could impact your ESG goals
EBOOK: The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.
Posted: 06 Jul 2023 | Published: 06 Jul 2023

TOPICS:  .NET

Thwart cyberthreats fast with security operations + AI Ops
WHITE PAPER: At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
Posted: 06 Jul 2023 | Published: 06 Jul 2023

TOPICS:  .NET

How to Have Productive Experiences for Your Employees
WHITE PAPER: An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management

Making Employee Journeys Unforgettable
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management

Elevate the Employee Experience with ESG
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management

5 ways to reduce IT asset costs to free up budget for growth-driving change and innovation
WHITE PAPER: Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.
Posted: 05 Apr 2023 | Published: 31 Jan 2024

TOPICS:  .NET