All Research Sponsored By:ServiceNow

On the Radar: ServiceNow provides unified vendor risk management with its Now Platform
WHITE PAPER: Access this paper to learn how ServiceNow's Now Platform has evolved to become a solution that can enable and support employees across an entire business with capabilities that can help them work more efficiently.
Posted: 18 Dec 2018 | Published: 18 Dec 2018

TOPICS:  IT Management

CIO Stories of Driving Digital Transformation in Today's World
EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018


8 Simple Steps for Automating Governance, Risk and Compliance (GRC)
WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.
Posted: 01 Oct 2018 | Published: 07 Nov 2018


How Combining HR and IT Can Lead to Increased Productivity
EGUIDE: Combining IT and HR departments is quickly gaining traction. Download this expert guide to see how 3 organizations—ranging from 50 employees to over 6,000—benefitted from combining their HR and IT departments.
Posted: 03 Jul 2018 | Published: 29 Jun 2018


Create Better Employee Experiences with HR Service Delivery
EGUIDE: An increasing number of organizations are aiming to improve their employee engagement. But how do you ensure that happens? Using HR service delivery tools is one way. Download this expert guide to learn how you can help employees be more effective at work by enabling them to take care of 60-80% of their HR business by themselves.
Posted: 02 Jul 2018 | Published: 30 Apr 2018


Why An HR Help Desk Could Be Your Next Purchase
EGUIDE: Nowadays, HR departments have a lot more responsibilities. As the digital trend continues, it can get more difficult for them to handle their conventional tasks, in addition to more complex ones. Read this expert guide to learn how installing an HR help desk can make handling some of those tasks more doable.
Posted: 02 Jul 2018 | Published: 27 Jun 2018


Here's How Installing Digital HR Strategies Can Increase Productivity
EGUIDE: Digital HR technology is being applied to over half of all HR tasks, according to Oxford Economics. Download this expert guide to learn about the digital HR trend, as well as why HR is hiring more external workers.
Posted: 02 Jul 2018 | Published: 26 Jun 2018


How Installing an HR Help Desk Can Increase Productivity
EGUIDE: Organizations usually have a small HR team responsible for payroll, benefits, the hiring and onboarding process and more. It can make it impossible to keep up with employee demands. Download this expert guide to learn how installing an HR help desk can help solve that problem.
Posted: 27 Jun 2018 | Published: 25 Jun 2018


It's Time for DevOps and IT Ops to Work Together and Manage the New Integrated Data Center Trend
EGUIDE: This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.
Posted: 08 Nov 2016 | Published: 24 Oct 2016


As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
Posted: 31 Oct 2016 | Published: 24 Oct 2016


Limitations of Customer Self-Service for Contact Centers
EGUIDE: Today's customers are more empowered and informed than ever, and they expect self-service to be available. In this e-guide, Scott Sachs of SJS Solutions discusses some of the challenges you will need to address, including more complicated inquiries and reduced opportunities to enhance customer engagement.
Posted: 20 Sep 2016 | Published: 02 Sep 2016


Blended IT and Security Operations: Where's the Balance?
EGUIDE: Within this informative e-guide, you'll learn the benefits – and the risks – of integrating IT and security operations. Discover how you can leverage information collected from multiple data sources to get an accurate picture about the issues affecting both security and performance.
Posted: 07 Sep 2016 | Published: 31 Aug 2016


How To Get the Most Out of SOCs
EGUIDE: This e-guide teaches you how to refocus your security efforts on detection through continuous monitoring and greater network visibility. Learn how to set up your security operations center (SOC) to achieve more timely detection capabilities and learn from industry-recognized security expert Eric Cole, on how to get the most out of SOCs.
Posted: 07 Sep 2016 | Published: 31 Aug 2016


A New Service Integration and Management Concept for Growing Businesses
EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016


How to Prevent Healthcare Cybersecurity Attacks
EGUIDE: In this e-guide, we chat with the former CIO of Community Health Systems as he discusses how to prevent healthcare cyberattacks and lessons learned during his career. Uncover best practices on maintaining proper healthcare security.
Posted: 13 Jun 2016 | Published: 06 Jun 2016


Healthcare Cybersecurity Best Practices
EGUIDE: In this expert e-guide, find out what CIOs attending HIMSS 2016 had to say on how to best identify and protect against healthcare cybersecurity vulnerabilities. Plus, learn why one CIO believes network monitoring is the key to cybersecurity in healthcare.
Posted: 13 Jun 2016 | Published: 07 Jun 2016


Today's Digital Enterprise Demands a New Kind of ITSM Support
EGUIDE: In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
Posted: 29 Feb 2016 | Published: 24 Feb 2016


How to Reap the Benefits of a Flexible ITSM Platform
EGUIDE: This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
Posted: 29 Mar 2015 | Published: 29 Mar 2015


Transform IT: Transform the Enterprise
WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.
Posted: 19 May 2014 | Published: 19 May 2014


The Future of IT: From Chaos to Service Automation
WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 19 May 2014 | Published: 19 May 2014


How to Develop Custom Apps Quickly, Easily and Cost Effectively
WHITE PAPER: Learn how codifying and automating unique processes with custom applications can save organizations time and money.
Posted: 19 May 2014 | Published: 19 May 2014


Top 8 Considerations to Enable and Simplify Mobility
WHITE PAPER: Mobile devices can help organizations become more agile, cost efficient and competitive. Get tips on embracing mobility.
Posted: 19 May 2014 | Published: 19 May 2014


Consolidation: The Foundation For IT and Business Transformation
WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.
Posted: 19 May 2014 | Published: 31 Jul 2013


Boost IT Visibility & Value with Service Catalog
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013


Adopting ITSM Technology to Support ITIL Initiatives
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013