All resources sponsored by:

Pegasystems

1 - 25 of 42 Matches
4 steps to an exceptional customer service strategy in times of disruption
sponsored by Pegasystems
EBOOK:Download this white paper to explore the 4 steps you can take to ensure you’re meeting customer expectations during COVID-19 and leaving a lasting impression long after.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Resetting Your Customer Service Strategy in a Time of Disruption
sponsored by Pegasystems
WHITE PAPER:Read this white paper for 5 steps you can take to provide better service to your customers during COVID-19, while simultaneously digitally transforming your strategy.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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A Productivity Comparison of Pegasystems Pega 7 versus Java Enterprise Edition Custom Build
sponsored by Pegasystems
WHITE PAPER:In this 44-page guide, find an in-depth study that compares and evaluates the productivity of two business application development platforms: Pega 7 and Java Platform Enterprise Edition (Java EE).
Posted: 02 Jun 2020 | Published: 02 Jun 2020
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Build for Change: Software That Writes Your Software
sponsored by Pegasystems
VIDEO:The gap between business and IT is widening. With low-code development, enterprises can not only mind the gap, but close it, too. In this 3-minute video, learn about the “software that writes your software”. Low-code platforms automatically generate, tune, document, and future-proof software.
Posted: 01 Jun 2020 | Premiered: 01 Jun 2020
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Executing Targeted Paid Media Campaigns
sponsored by Pegasystems
WEBCAST:Pega Marketing changes the game—enabling organizations to execute Paid Media campaigns with the same targeted, precise, and customer-centric strategies they apply across all their other touchpoints. Learn how the solution works in this video.
Posted: 01 Jun 2020 | Premiered: Jun 1, 2020
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How to Build an App in Minutes with No Code
sponsored by Pegasystems
RESOURCE:In this quick video walkthrough, learn how to build an app in minutes using Pega Infinity’s New App Studio. The best part? You don’t need to know HTML, CSS, or JavaScript to build UI in Pega.
Posted: 29 May 2020 | Published: 29 May 2020
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Magic Quadrant for Enterprise Low-Code Application Platforms
sponsored by Pegasystems
ANALYST REPORT:In this report, Gartner evaluates the top 18 low-code vendors. Learn which companies are leaders, which ones are falling behind, and—most importantly—which vendor can help realize your business’ specific goals.
Posted: 29 May 2020 | Published: 08 Aug 2019
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It's time to rethink robotic automation
sponsored by Pegasystems
WHITE PAPER:Contrary to market hype, robotic process automation (RPA) alone will not transform your processes for the digital world. Open this fact sheet to learn more about the role RPA can really play in your digital process automation and transformation initiatives.
Posted: 28 May 2020 | Published: 28 May 2020
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Build for Change: A New Era of Customer Engagement
sponsored by Pegasystems
WEBCAST:Pega provides an always-on, digital customer brain that allows you to put your customer squarely in the center of your business across marketing, sales and service interactions. Find out how they achieve that in this brief video.
Posted: 28 May 2020 | Premiered: May 28, 2020
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Why it’s time to embrace digital process automation
sponsored by Pegasystems
WHITE PAPER:Open this white paper to learn why it’s time to embrace digital process automation at your organization.
Posted: 28 May 2020 | Published: 28 May 2020
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Radial Optimizes Contact Centers with Pega Robotics & Workforce Intelligence
sponsored by Pegasystems
CASE STUDY:In this case study, learn how leading international BPO, Radial, implemented Pega Robotics and Workforce Intelligence to help them help them automate data entry across dozens of applications at the point of each customer interaction.
Posted: 28 May 2020 | Published: 28 May 2020
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Critical Capabilities for the CRM Customer Engagement Center
sponsored by Pegasystems
RESEARCH CONTENT:Customer service and support applications are being applied to a broad range of use cases as organizations invest in their digital strategy. Application leaders supporting CRM and customer experience can use this Gartner report to shortlist vendors and their product capabilities for further evaluation. Click below to access your copy.
Posted: 27 May 2020 | Published: 27 May 2020
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Virgin Money Revolutionizes Customer Onboarding Processes
sponsored by Pegasystems
CASE STUDY:Struggling with long account opening and onboarding processes, UK-based Virgin Money wanted to streamline customer interactions and reduce the time that staff spent on manual, non-value-added activities. To achieve these goals, the bank implemented Pega with the help of Accenture. Learn about their experience in this case study.
Posted: 27 May 2020 | Published: 27 May 2020
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Build for Change: Real-Time, Omni-Channel AI with Pega
sponsored by Pegasystems
WEBCAST:Pega AI delivers the right action at every customer touch by crunching millions of data points in real time. Find out how their solution works in this brief video.
Posted: 27 May 2020 | Premiered: May 27, 2020
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Swedbank: Personalized Banking Across All Channels
sponsored by Pegasystems
CASE STUDY:In the last decade, FSI Swedbank has seen a significant shift in how they interact with customers—processing 5 million digital customer interactions every day, with the majority via mobile avenues. In order to handle these new interactions, the bank turned to Pega. Learn about their experience and the benefits they achieved in this case study.
Posted: 22 May 2020 | Published: 22 May 2020
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Magic Quadrant for Intelligent Business Process Management Suites
sponsored by Pegasystems
WHITE PAPER:According to this Gartner Magic Quadrant report, 1 in 5 workers engaged in nonroutine tasks will rely on AI to do their jobs. Read on to learn how the top intelligent business process management tools stack up against one another – and which tools are emerging ahead of the pack.
Posted: 21 May 2020 | Published: 30 Jan 2019
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PegaWorld 2019 Keynote: VodafoneZiggo - Driving Meaningful Customer Dialogues
sponsored by Pegasystems
WEBCAST:Today’s customers expect more than just reactive problem solving. And they’re not satisfied with only proactive approaches—these customers expect their company to engage in serious dialogue with them. Check out this video to learn how VodafoneZiggo has been able to drive meaning from customer dialogues with the help of Pegasystems.
Posted: 20 May 2020 | Premiered: May 20, 2020
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Build for Change: Robotic Automation & Intelligence
sponsored by Pegasystems
VIDEO:While some would have you believe that optimization and improving efficiency requires constantly replacing your old programs, that’s not always the case. Watch this video to learn how Pega’s Workforce Intelligence and Robotic Automation solutions can help you take existing tools and transform them into better, more efficient programs.
Posted: 20 May 2020 | Premiered: 20 May 2020
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From RPA to DPA: a strategic approach to automation
sponsored by Pegasystems
WHITE PAPER:Access this white paper to learn the limitations of RPA as well as discover how a broader digital process automation (DPA) strategy can address the forward needs of your business in more fundamental ways.
Posted: 19 May 2020 | Published: 19 May 2020
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Build for Change: Cloud Choice
sponsored by Pegasystems
VIDEO:Far too often, businesses get locked into a multi-tenant cloud that isn’t built for the complexity and demands of their business. Pega Cloud’s advice is to prioritize your cloud choice—otherwise known as your ability to mix and match cloud hosting environments—for the best business outcomes. Learn more in this short video.
Posted: 19 May 2020 | Premiered: 19 May 2020
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Build for Change: End-to-End Automation
sponsored by Pegasystems
VIDEO:How can your organization put customer outcomes front and center while incorporating end to end robotic automation? Access this video from Pega to learn more.
Posted: 18 May 2020 | Premiered: 18 May 2020
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Build For Change: Event Strategy Manager
sponsored by Pegasystems
VIDEO:Consumers are constantly using, streaming, and creating data—much of which can be used by businesses to improve the customer experience. Capturing this data in real time and making proactive use of it is crucial for your business. Check out this short video explaining how Pega’s event strategy manager helps businesses do just that.
Posted: 18 May 2020 | Premiered: 18 May 2020
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Build for Change: Journey-Centric Rapid Delivery
sponsored by Pegasystems
VIDEO:In this quick video, learn how Pega’s journey-centric rapid delivery connects the front- and back-end experiences, so your business can keep with the pace of the market while avoiding transformation siloes.
Posted: 15 May 2020 | Premiered: 15 May 2020
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Inside the Pega DX Architecture
sponsored by Pegasystems
WHITE PAPER:All too often, enterprises focus on “shiny object” technologies—ones that solve tactical needs but miss the mark on long-term digital transformation. In this guide, explore 3 common (and well-intentioned) mistakes businesses make when pursuing digital transformation, from architecture decisions to omni-channels.
Posted: 15 May 2020 | Published: 15 May 2020
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Cisco Delivers Dynamic Digital Customer Engagement with Pega
sponsored by Pegasystems
CASE STUDY:Cisco was on a digital transformation journey to reinvent its customer engagement. To help them achieve that, Cisco implemented Pega’s solutions. Read this case study to learn about their experience.
Posted: 14 May 2020 | Published: 14 May 2020
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