All resources sponsored by:

Pegasystems

6 Matches
Auf dem Weg zum Mobilitätserlebnis
sponsored by Pegasystems
WHITE PAPER:Die großen Automobilhersteller bereiten sich auf den Übergang von reinen Fahrzeugherstellern zu Anbietern von Mobilität vor. Denn um Kunden langfristig an eine Marke zu binden, müssen Unternehmen in der Lage sein, ein perfektes "Mobilitätserlebnis" anzubieten. Was das Mobilitätserlebnis ausmacht, erfahren Sie hier.
Posted: 16 Apr 2019 | Published: 16 Apr 2019
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Lösungen von Pega für die Bundeswehr
sponsored by Pegasystems
WHITE PAPER:Viele der rund 180.000 Soldatinnen und Soldaten der Bundeswehr klagen über zu hohe Belastungen, die auf ineffiziente Abläufe und hohen Verwaltungsaufwand zurückzuführen sind. Deshalb hat es sich die Bundeswehr zur Aufgabe gemacht, interne Prozesse zu automatisieren. Wie die Regierungsorganisation dabei vorgeht, erfahren Sie hier.
Posted: 16 Apr 2019 | Published: 16 Apr 2019
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Social Media and Customer Service
sponsored by Pegasystems
WHITE PAPER:One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem?
Posted: 11 May 2011 | Published: 11 May 2011
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Pega Decision Management
sponsored by Pegasystems
BROCHURE:Make better business decisions for your company by following a business management system.
Posted: 11 May 2011 | Published: 11 May 2011
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First Contact Resolution
sponsored by Pegasystems
EBOOK:Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011
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Dynamic Case Management: A Foundation for Agile Enterprise Business Applications
sponsored by Pegasystems
VIDEO:The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.
Posted: 05 May 2011 | Premiered: 02 May 2011
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