Social Media and Customer Service

Social Media and Customer Service

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Companies face several customer service challenges a day - what if social media could help? Reaching out to customers via text or the Internet is a way of making them feel comfortable that the company is working in their best interest. Read this white paper to find out how deploying agile customer service processes can make your company's customer service experience even better.

Vendor:
Pegasystems
Posted:
May 11, 2011
Published:
May 11, 2011
Format:
PDF
Type:
White Paper
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