Wireless Network Operators

ANALYST REPORT: Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.

Posted: 27 Jun 2012 | Published: 27 Jun 2012

VIDEOCAST: Watch this brief videocast to discover the challenges you face when your IT system isn't performing at the level it should be, then learn how bridging the gap through cloud computing can help you get the most value out of your IT systems and gain a competitive edge.

Posted: 16 Aug 2012 | Premiered: Aug 16, 2012

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 02 Apr 2013 | Published: 02 Apr 2013

WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations.

Posted: 08 Aug 2012 | Published: 29 Jun 2012

WEBCAST: Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.

Posted: 30 Apr 2013 | Premiered: Apr 30, 2013

WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more!

Posted: 15 Mar 2013 | Published: 15 Mar 2013

WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.

Posted: 09 Apr 2013 | Published: 31 Jan 2013

WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.

Posted: 01 Feb 2013 | Published: 01 Feb 2013

CASE STUDY: This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.

Posted: 06 Sep 2012 | Published: 06 Sep 2012

EZINE: The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.

Posted: 23 Mar 2012 | Published: 01 Mar 2012