Web Casting Services

WHITE PAPER: Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management.

Posted: 14 May 2010 | Published: 14 May 2010

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration. 

Posted: 11 Mar 2011 | Published: 11 Mar 2011

WHITE PAPER: This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.

Posted: 01 Aug 2011 | Published: 01 Aug 2011

WHITE PAPER: Enabling Network Centric Operations through the provision of inclusive, adaptive information networks in harsh and rapidly changing situations.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

ESSENTIAL GUIDE: Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: Today’s flexible workforce is becoming a serious security issue, as employees are working from multiple locations with various devices, increasing the risk of exposure. View this paper now to gain a better understanding of the security challenges posed by portable users and devices and how you can address them using cloud-based security solutions.

Posted: 29 Jan 2012 | Published: 29 Jan 2012

WHITE PAPER: The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: Oracle WebLogic Suite 11g is a significant new release of the core application grid infrastructure foundation underpinning Oracle Fusion Middleware. It has been designed to provide a standards-based, mission-critical platform for organizations that deploy application grid and service-oriented architectures. Read this paper to learn more.

Posted: 03 Jun 2010 | Published: 03 Jun 2010

EGUIDE: This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.

Posted: 13 May 2009 | Published: 13 May 2009

WHITE PAPER: As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

Posted: 26 May 2009 | Published: 26 May 2009

EGUIDE: As cloud deployments continue to expand, there are a number of security issues IT managers must keep in mind to ensure that content is protected. This white paper is here to keep you up to date on the latest cloud security challenges and solutions, and will help you understand how to accurately define your backup and security needs.

Posted: 06 Feb 2012 | Published: 06 Feb 2012

WHITE PAPER: Developing the right cloud strategy and infrastructure able to support your future workloads is critical to simplifying your IT infrastructure. In this resource, explore the various considerations to keep in mind as you select a cloud services vendor.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

WHITE PAPER: Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

EGUIDE: This E-Guide from SearchCloudStorage.com is here to help you decide if cloud storage services are a good fit for your organization. In this guide you'll learn about the pros and cons of various cloud deployments, explore advantages specific to SMBs regarding cloud infrastructures, and discover 5 of today's best practices for moving to the cloud.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

EGUIDE: This E-Guide is your ticket to learning today's best practices regarding DR in the cloud. Discover eight scenarios in which a private cloud is more valuable than traditional DR solutions, understand the pros and cons associated with disaster recovery in the cloud, and learn which types of organizations can benefit most from such a solution.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

EZINE: Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: Is your data safe in the cloud? Explore this resource to compare public, private and hybrid cloud computing approaches, and discover the 4 layers of cloud security that ensures that your data is protected from unauthorized access. Learn what critical security features you should look for in a cloud provider.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

EZINE: While private clouds have increased in popularity, many IT pros are still unsure about what this platform has to offer. Access this expert resource to review growing trends in cloud computing, along with the top challenges of a private cloud adoption. Discover what cloud computing can mean for your enterprise in the future.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: Discover how you can leverage virtualization for more effective disaster recovery in your data center. Virtualized DR enables local availability within a single data center and promises to increase flexibility and responsiveness. However, there are various challenges associated with virtualized DR.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

WHITE PAPER: Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

ESSENTIAL GUIDE: Download the Open Group Service Integration Maturity Model (OSIMM).

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This paper outlines the techniques, and their associated benefits, of tag management to improve site performance.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

VIDEO: In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions.

Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011