SIP Migration Made Easy
sponsored by Intelepeer
WEBCAST:
This webcast details the issues involved in migrating to SIP trunking and provides a step-by-step approach that will help you enhance communications and collaboration within your enterprise while simultaneously simplifying the network and reducing costs. View now to learn more!
Posted: 15 Apr 2013 | Premiered: Mar 25, 2013
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Software Education Series Part One: A Guide to Service Catalogues
sponsored by Cherwell
WHITE PAPER:
This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.
Posted: 25 Jan 2013 | Published: 23 Jan 2013
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An introduction to IT Management as a Service (ITMaaS)
sponsored by CA Nimsoft
WHITE PAPER:
This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.
Posted: 06 Mar 2013 | Published: 31 Dec 2012
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3 Common Pitfalls to SLM—And How to Avoid Them
sponsored by CA Nimsoft
WHITE PAPER:
Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
Posted: 05 Mar 2013 | Published: 05 Mar 2013
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iomart Hosting Transforms its Data Centres with HP Servers to Support New Cloud Offerings
sponsored by Hewlett-Packard Limited
CASE STUDY:
Read this case study to learn how iomart Hosting, an IT services company, improved the technology they were able to provide through a highly-available server that safeguards customer information. Uncover more details inside like the powerful benefits they realized.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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Don't Miss the Business Continuity Sales Window
sponsored by Datto, Inc.
WHITE PAPER:
Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013
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Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This special seven-page report from Computer Weekly analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 10 Jul 2012 | Published: 23 Jun 2011
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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Cloud Intelligent Network: Connect the World of Many Clouds
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Uncover how an intelligent network is the key to creating a successful cloud environment for your users.
Posted: 07 Mar 2012 | Published: 30 Dec 2011
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