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Optical Carrier 48

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Optical Carrier 48 Reports
What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 27 May 2015 | Published: 31 Dec 2014


Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

How System Telemetry can Optimize Universal Experience Management
sponsored by IR
WHITE PAPER: Access this guide to discover how telemetry data, when paired with other tools, can ensure that your unified communications systems perform to specification and meet service-level agreements.
Posted: 23 Oct 2015 | Published: 23 Oct 2015


HBR Executive Summary: Making the Business Case for Managing Complexity
sponsored by SAP America, Inc.
WHITE PAPER: In the following HBR shortened report, uncover how businesses have begun to help manage the complexity of their IT environment. Access now and gain insight into handling the cost of complexity, unlocking key enablers for simplification, and more.
Posted: 07 Aug 2015 | Published: 07 Aug 2015

SAP America, Inc.

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

Brian Madden and John Gobron Talk Virtualization in Healthcare
sponsored by Aventura
WEBCAST: In this webcast, independent analyst and blogger Brian Madden hosts as he discusses VDI and desktop virtualization with healthcare technology provider CEO John Gobron. Tune in and you'll also learn how to apply situational awareness to virtualized environments.
Posted: 14 Oct 2015 | Premiered: Oct 14, 2015


CIOinsight: Managing IT Complexity in the Enterprise (Full Report)
sponsored by SAP America, Inc.
WHITE PAPER: The following white paper examines the many causes and effects of IT complexity and offers insight for CIOs on how to properly address this dilemma. Access now and learn how to alleviate the stress of IT complexity now and for initiatives down the road.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

SAP America, Inc.

Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Carousel Industries

Edge for Operations: A Consolidated Service View
sponsored by Unisys
WHITE PAPER: View this resource to learn about Edge Service Management by Unisys, a systems that gives operations teams all the tools and information they need to quickly and effectively address a variety of IT issues and service requests. Access now and uncover what this system can do for your business today.
Posted: 20 Oct 2015 | Published: 20 Oct 2015


The Comprehensive IT Managed Services Guide for Enterprise CIOs
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn how to establish an IT managed services provider strategy to cover new delivery models in your organization. Access this guide to focus your business around a comprehensive DR/BC strategy, as well as access insider tips on outsourcing app development, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

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