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Optical Carrier 48 Reports
 
IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017

ServiceNow

10 Trends Impacting Your Contact Center – And How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER: In this white paper, discover the top 10 trends impacting customer experience and your contact centre, and how you can turn them into loyalty-building, profitable opportunities.
Posted: 06 Apr 2017 | Published: 31 Jan 2017

Mitel Networks Limited

Five Things IT Pros Should Know About Hyper-Convergence
sponsored by Hewlett Packard Enterprise
RESOURCE: Maybe you're considering adopting hyper-converged technology for your data center—but do you have a full working knowledge of its ins and outs? Uncover in this infographic the top 5 things IT pros should know about hyper-converged infrastructure (HCI). Get answers to some of your biggest questions now.
Posted: 27 Feb 2017 | Published: 31 Dec 2016

Hewlett Packard Enterprise

The Mobile Enterprise: 2017 Unified Communications Report
sponsored by Avaya
RESEARCH CONTENT: To assess the impact of increasing mobility and BYOD initiatives, Canam Research conducted a survey to gauge the current behaviors and opinions surrounding unified communications (UC). Uncover the survey's key findings to learn how to approach mobility as a mission-critical business enabler.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

Avaya

5 Advantages of Wireless Interactive Display Systems
sponsored by TechData - Sharp
RESOURCE: In this short resource, learn the five advantages of having a wireless interactive display system in your office or classroom, including platform independence and data protection.
Posted: 18 Apr 2017 | Published: 30 Dec 2016

TechData - Sharp

Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE: In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017

ConnectWise

6 Steps to Proactive Cybersecurity Protection
sponsored by BAE Systems
WHITE PAPER: Learn how to take a stratified approach to IT security that leverages threat intelligence to prevent breaches. Discover 6 steps to proactive cybersecurity protection and obtain the monitoring capabilities you're looking for.
Posted: 07 Mar 2017 | Published: 31 Dec 2016

BAE Systems

Maximizing IT Security with Configuration Management
sponsored by Puppet
WHITE PAPER: This white paper explores how to leverage configuration management to bolster security and meet compliance regulations. Uncover some of the key benefits, including the creation of a Standard Operating Environment (SOE), reporting on and control of configuration drift, enhanced change remediation, and more.
Posted: 08 Mar 2017 | Published: 08 Mar 2017

Puppet

Making Video Communications Frictionless
sponsored by Zoom Video Communications
WHITE PAPER: In this short resource, learn about Zoom's video collaboration offerings and see how it compares to other vendors.
Posted: 05 Apr 2017 | Published: 31 Jan 2017

Zoom Video Communications
 
 
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