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Self Service – The 6 Most Important Success Factors
sponsored by USU AG
WHITE PAPER: Access this white paper for the six most important success factors of self-service. Learn how to empower your own customers with these self-service tips.
Posted: 21 Jul 2015 | Published: 21 Jul 2015

USU AG

An Upgrade Path to Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Read this brief white paper to discover how nterprises are taking advantage of the benefits of cloud unified communications without losing the quality of their old systems.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Think of Your Service Desk as a Competitive Advantage
sponsored by Novell Ltd.
WHITE PAPER: In this white paper, find out how you can maximize your service desk to its fullest potential.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Novell Ltd.

Cool Vendors in Infrastructure Services: Aligning Your IT to Cope with the New Digital Reality
sponsored by RES Software
WHITE PAPER: The following Gartner white paper examines five "Cool Vendors" to represent a diversity of new business models and approaches to help other enterprises transform their IT environment to align with the new digital, infrastructure dependent reality. Access now to learn more.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

RES Software

Improving IT Service Performance with Predictive Workload Analytics
sponsored by CA Technologies.
RESOURCE: This quick resource explores a predictive workload analytics solution that leverages critical, real-time enterprise data so you can more effectively respond to shifting priorities.
Posted: 09 Jul 2015 | Published: 31 Dec 2014

CA Technologies.

A New Path to Remote IT Support That Makes the Branch Offices Happier
sponsored by RES Software
EGUIDE: This expert e-guide explains why architecting a new platform that meets everyone's needs is vital for today's organizations. Find out why the focus should be on data centralization and explore platforms that are providing the access remote employees want with the support IT can manage.
Posted: 15 Apr 2015 | Published: 15 Apr 2015

RES Software

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Overcome the Challenges Associated With New Technologies
sponsored by Peer1
VIDEO: This video highlights several challenges IT leaders face when adopting new technologies.
Posted: 20 May 2015 | Premiered: 20 May 2015

Peer1

CW Europe – March 2015
sponsored by ComputerWeekly.com
EZINE: This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

ComputerWeekly.com
 
 
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