Sky was in need of a way to implement incident, problem, change, service request and CMBD, as well as a way to leverage automation and service management capabilities. The following case study explores the enterprise service management platform they used to reach their goals.
sponsored by Hewlett-Packard Limited & Intel® (Procesor Intel® Xeon®)
This white paper explains the importance of being able to react quickly and cost-effectively, deliver a seamless user experience and use digital technology as a competitive advantage will set your business apart from others.
Access this expert resource to learn how a managed services provider can help you on your move to the cloud. You'll get insight into how managed service providers can help you with product selection, scalability, and shifting workloads to the cloud as well as ensuring cloud security.
In this eGuide, multiple mobile gurus like Eric Klein and Vikrant Gandhi weigh in on the best practices for mobile management solution providers and teach you what's driving greater tablet adoption.
This exclusive white paper explains three axes of optimization for higher service efficiency in higher education and other enterprises with complex networking needs. Read more to learn about one solution to all of your complex network infrastructure needs.
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