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Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Private Cloud in the Hybrid Cloud Era: The Critical Choices Driving Business Value and Agility
sponsored by IBM
WHITE PAPER: This informative whitepaper explores the role of the private cloud in the hybrid cloud era – discussing strategies for increased cloud service agility and performance.
Posted: 21 May 2014 | Published: 21 May 2014

IBM

5 Ways to Satisfy Both Business and User Demands for IT Service
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details five steps you must take in order to provide the IT service your end-users want at the cost your business demands.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Technologies.

CW Special report on Atos
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 9 page special report, updated for 2014, gives you the facts on Atos, its strategy, products and services and financial performance.
Posted: 01 May 2014 | Published: 05 May 2014

ComputerWeekly.com

Site visit programs fuel outsourcing success
sponsored by Hewlett-Packard Limited
WEBCAST: Site visit programs play a critical role in any successful outsourcing initiative. This on-demand webcast describes key features of an effective site visit program.
Posted: 11 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett-Packard Company

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett-Packard Company

Solution Spotlight: The Benefits of an ITSM Implementation
sponsored by IBM
EGUIDE: This expert e-guide will help you put an effective IT service management implementation plan into effect.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

IBM
 
 
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