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Building a Small Office Network: Getting Started
sponsored by Cisco Systems, Inc.
WHITE PAPER: Building a small office network means starting with a foundation of switches and routers. The following guide will help you understand the difference between switches and routers and develop a clear vision for what your network foundation needs.
Posted: 10 Oct 2008 | Published: 10 Oct 2008

Cisco Systems, Inc.

Testing Residential Cabling Systems
sponsored by Fluke Networks
APPLICATION NOTE: In commercial cabling, standards are well established for the testing and certification of structured wiring systems.
Posted: 28 Mar 2004 | Published: 01 Jan 2002

Fluke Networks

Fibre Channel (FC)/FC Over Ethernet (FCOE) Benefiting Data Center Converged Network
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: In this white paper, find out why fibre channels over Ethernet (FCoE) are the way to go, especially in order to reduce costs and simplify your network design.
Posted: 16 Mar 2015 | Published: 31 Dec 2014

Alcatel-Lucent Enterprise

Top Customer Communications Management Software Vendors Compared
sponsored by GMC Software
RESOURCE: Access this Gartner research study to compare the top CCM software on the market today based on features that matter to your organization. Discover the strengths and cautions of popular brands like Adobe, HP, Oracle, and more.
Posted: 16 Apr 2015 | Published: 25 Nov 2014

GMC Software

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Field Service Management in the Cloud
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In today's digital world, cloud applications are used to run many mission-critical tasks for enterprises. Read this white paper to learn how cloud applications allow you to constantly improve your systems, ensuring operational efficiency and excellent customer service.
Posted: 23 Apr 2015 | Published: 31 Dec 2014

Oracle Corporation UK Ltd

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

3 Myths About VoIP-based Business Phone Service That Could Be Holding Back Your Business
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, you'll learn how to dispel the 3 common myths associate with hosted VoIP services.
Posted: 21 Apr 2015 | Published: 27 Dec 2013

8x8, Inc.

Case study: How the Cloud Improved One Organization's Contact Center
sponsored by 8x8, Inc.
WHITE PAPER: In this case study, discover how a travel agency transitioned to a cloud-based contact center model and what benefits they enjoyed.
Posted: 22 Apr 2015 | Published: 28 Feb 2014

8x8, Inc.
 
 
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