This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
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