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FSOReports
 
Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Choosing a Competitive Cloud Backup Solution for Service Provider Success
sponsored by Asigra
WHITE PAPER: This informative guide explores an effective cloud backup solution for managed service providers.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Asigra

Why the CIO may well become the Chief Innovation Officer
sponsored by Dell, Inc.
WHITE PAPER: Anand Sankaran, President and Global Head of Dell Services Infrastructure and Cloud Computing discusses how cloud transforming IT service delivery and redefining the role of the CIO.
Posted: 13 Aug 2014 | Published: 13 Aug 2014

Dell, Inc.

Analyzing How Well a Data Center Solution Provider Aligns with Your Business Needs
sponsored by Digital Realty
WHITE PAPER: This white paper serves as a helpful guide to analyzing how well a data center solution provider might align with your business needs.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Digital Realty

Case Study: Improve Customer Experience with Managed Services
sponsored by Cisco & Fujitsu
VIDEO: Watch this brief video to learn about the managed services provider Mitchells & Butlers, a leading managed pub and pub restaurant operator, owning around 2,000 businesses offering food, drink and entertainment across the UK, partnered with to bring innovation to their business and help support a better guest experience.
Posted: 22 Oct 2014 | Premiered: 22 Aug 2013

Cisco & Fujitsu

In demand: the culture of online service provision
sponsored by ComputerWeekly.com
ANALYST REPORT: Providing the platforms to support online applications is a must for most organisations. For those pursuing a career in IT and seeking to gain the necessary accreditations, there are higher salaries on offer and an opportunity to be part of the future of IT, say analysts Bob Tarzey and Bernt Ƙstergaard.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

Egenera Cloud Suite: Transitioning to the Cloud
sponsored by Egenera
WHITE PAPER: Read this white paper to find out about a cloud computing solution that makes it simple to design, request, provision and manage IT as a service. It enables organizations to quickly implement private cloud services, and for service providers to launch robust and highly available cloud services to generate new sources of revenue.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

Egenera

Use Telepresence to Improve 5 Essential Areas of Your Organization
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes a video communications solution for organizations that need to collaborate from a distance, but still desire the benefits of in-person interaction. Read more to learn how telepresence can enhance your business's day-to-day operations.
Posted: 08 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.
 
 
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