HP Service Health Analyzer: Decoding the DNA of IT performance problems
sponsored by Hewlett-Packard Limited
WHITE PAPER:
CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.
Posted: 06 Mar 2012 | Published: 01 Dec 2011
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER:
"Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Cloud Monitoring and Service Management: Maximizing IT services and investments
sponsored by CA Nimsoft
WHITE PAPER:
This white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department.
Posted: 04 Mar 2013 | Published: 04 Mar 2013
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City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers
sponsored by ComputerWeekly.com
WHITE PAPER:
The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.
Posted: 21 Oct 2011 | Published: 18 Aug 2010
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CW+: Quocirca report: The perfect storm: time to review client computing strategies
sponsored by ComputerWeekly.com
WHITE PAPER:
For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
Posted: 21 Oct 2011 | Published: 10 Sep 2010
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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER:
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010
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CW 500 Club – how organisations are sharing IT services to beat the downturn
sponsored by ComputerWeekly.com
WHITE PAPER:
Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
Posted: 25 Oct 2011 | Published: 23 Nov 2010
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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