External Service Providers White Papers, Software Downloads, Definition and Webcasts

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Feb 11, 2012

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External Service Providers Reports

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers sponsored by SAP America, Inc. WHITE PAPER: This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality. Posted: 19 Jul 2011 \| Published: 19 Jul 2011 TOPICS: Application Performance Management \| Application Performance Management Software \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| SAP (Product) \| Software Selection

Save Time and Money, Ensure a Smooth, Low-Risk Systems Migration sponsored by HP WHITE PAPER: While IT leaders understand the benefits of moving to current, standards-based infrastructure, the "how" can seem daunting. Read this white paper to learn how the expertise and guidance provided by migration services can ensure a smooth, low-risk, cost-effective migration. Posted: 12 Oct 2011 \| Published: 12 Oct 2011 TOPICS: Application Infrastructure \| Application Infrastructure Providers \| Application Integration \| IT Infrastructure \| Systems Management Services

Invest in innovation by reducing your server management burden sponsored by ComputerWeekly.com WHITE PAPER: Most IT budgets work on the basis that 70% of costs go on operations, and 30% on innovation – but many IT managers would prefer that ratio to be reversed. Servers are often seen as an operational burden requiring costly management time, so how can you free up cost and time to allow more of your server budget to be spent on innovation? Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Management Service Providers \| Server Management \| Server Provisioning

Protect Your Customer Base by Ensuring the Best Customer Experience sponsored by LogMeIn, Inc. WHITE PAPER: Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. Posted: 01 Feb 2012 \| Published: 01 Feb 2012 TOPICS: Collaboration \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile Device Management \| Smart Phones \| Tablet PC \| Telecommunications Networks \| Telecommunications Service Providers

The Total Economic Impact of HP TippingPoint IPS sponsored by HPM Networks ANALYST REPORT: This report examines the total economic impact and potential ROI enterprises may realize by deploying HP TippingPoint IPS in their organizations. Posted: 12 Jan 2012 \| Published: 12 Jan 2012 TOPICS: Malware \| Network Architectures \| Network Design \| Network Management \| Network Security \| Network Security Hardware \| Network Security Software \| Network Service Providers \| Security

Special report on EMC sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Disk Backups \| Disk Storage Systems \| Disk-to-Disk Backup \| Disk-to-Disk-to-Tape \| Security \| Security Hardware \| Security Industry \| Security Management \| Security Software \| Security Tokens \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Efficiency \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Optimization \| Storage Provisioning \| Storage Replication \| Storage Replication Services \| Storage Replication Software \| Storage Resource Management \| Storage Resource Management Software \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Strategy for Virtual Data Centers \| Storage Switches \| Storage Systems \| Storage Virtualization \| Storage Virtualization Software \| Supplier Management \| Supplier Relationship Management

Maximize the New Features in Microsoft Office Communications Server R2 sponsored by Global Knowledge WHITE PAPER: In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace. Posted: 25 Jan 2010 \| Published: 25 Jan 2010 TOPICS: Dial-Up Access Services \| ISP \| Server Software \| SIP \| Web Conferencing Software \| Windows Server Software

Data protection FAQ sponsored by Quantum Corporation PODCAST: Watch this expert Podcast to discover how you can confidently manage the explosive data growth and avoid the pitfalls of single server-based backup. Posted: 29 Jul 2008 \| Premiered: 29 Jul 2008 TOPICS: Backups \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Industry \| Storage Infrastructure \| Storage Management Services \| Storage Management Software \| Storage Media \| Storage Networking Industry Association \| Storage Provisioning \| Storage Replication \| Storage Security \| Storage Service Providers \| Storage Spending \| Storage Standards \| Storage Switches \| Storage Systems \| Storage Virtualization

Harvey Nash CIO Survey: New Decade, New Opportunies? sponsored by ComputerWeekly.com WHITE PAPER: In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: CIOs \| Management Service Providers \| Management Training

IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales sponsored by ConnectWise WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Channel Management \| Management Service Providers \| Marketing \| Sales \| Vertical Industries

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