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EXUG Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

International technology adoption & workforce issues
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study from CompTia,  looks at technology and workforce recruitment trends across 10 countries.
Posted: 20 May 2013 | Published: 20 May 2013

ComputerWeekly.com

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

Top 10 Misconceptions about Performance and Availability Monitoring
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper examines ten common misunderstandings about monitoring and offers suggestions for implementing complete end-user monitoring strategies that can adapt to today's more complex computing environments.
Posted: 13 Jun 2007 | Published: 04 Mar 2011

Hewlett-Packard Company

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

The Changing Role of the CIO
sponsored by Hewlett-Packard Limited
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Limited

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

Presentation Transcript: Why Implement a Pilot Program for Desktop Virtualization? Why Now?
sponsored by Dell, Inc.
PRESENTATION TRANSCRIPT: Why is a pilot implementation so important?  This presentation transcript will help you understand how a desktop virtualization pilot works, how to select the right user group, why it's critical to the success of a full desktop virtualization implementation; and what you need to consider before getting started.
Posted: 12 Jul 2010 | Published: 12 Jul 2010

Dell, Inc.

Juniper Lights Up Commercial Buildings with High-Flying WLAN Services
sponsored by Juniper Networks, Inc.
CASE STUDY: Commhub faced consecutive hurdles when it came time to select a wireless LAN system for the structure. The challenges included how to address concerns over network security,management, shared services and guest users, says Dominick Arcuri, CTO for Spot On Networks/Commhub.
Posted: 28 Mar 2011 | Published: 28 Mar 2011

Juniper Networks, Inc.
 
 
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