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Documentation Developers Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This informative white paper outlines a new way to assess IT hiring and compensation, as well as a new options for making central IT a driver of enterprise growth.
Posted: 03 Sep 2014 | Published: 11 Aug 2014

Rackspace

The Deloitte CIO Survey 2013
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This ground breaking study from Deloitte, based on a survey of 700 CIOs world wide, gives you the latest trends in IT spending, technology and business priorities and CIO's career aspirations.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

ComputerWeekly.com

The Enemy Within: Why Insiders Are Still the Weakest Link in Your Data Security Chain
sponsored by Absolute Software
WHITE PAPER: This white paper describes the 5 steps that your enterprise needs to take in order to foster a conscientious data security environment within your enterprise, despite the challenges of the digital era.
Posted: 21 Jan 2015 | Published: 29 Dec 2014

Absolute Software

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services
sponsored by Fairway Technologies, Inc.
WHITE PAPER: This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Fairway Technologies, Inc.

What’s New in CA Workload Automation
sponsored by CA Technologies
WEBCAST: IT needs to drive business revenue but frequently business demand is outpacing IT budgets and resources. Watch this webcast that discusses present day scheduling and data center challenges and trends in workload automation.
Posted: 21 Jun 2011 | Premiered: Jun 15, 2011

CA Technologies

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software

Is Your Outsourcing Strategy Under Your Control?
sponsored by SearchDataCenter.com
WHITE PAPER: Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

SearchDataCenter.com

Take the Modernization Impact Assessment
sponsored by Hewlett-Packard Company
ASSESSMENT TOOL: Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

Hewlett-Packard Company

It's Not "If" You Collaborate, But "How"
sponsored by Cisco Systems, Inc.
VIDEO: To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business.
Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

Cisco Systems, Inc.
 
 
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