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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

CW Europe – September Edition
sponsored by ComputerWeekly.com
EZINE: CW Europe investigates how the IT sector is feeling as the UK computing curriculum commences. Are schools well equipped or unprepared?
Posted: 03 Sep 2014 | Published: 04 Sep 2014

ComputerWeekly.com

International technology adoption & workforce issues
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study from CompTia,  looks at technology and workforce recruitment trends across 10 countries.
Posted: 20 May 2013 | Published: 20 May 2013

ComputerWeekly.com

The Future of Corporate IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

ComputerWeekly.com

IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011

ComputerWeekly.com

The Changing Landscape of Technology Services
sponsored by ConnectWise
EBOOK: The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information.  Learn more about how you need to stay on top of all these changes in technology, because this train has already left the station.
Posted: 29 Oct 2013 | Published: 29 Oct 2013

ConnectWise

IT Excellence: Achieving Optimised Business Outcomes
sponsored by SAP AG
WHITE PAPER: Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.
Posted: 31 Jan 2008 | Published: 01 Feb 2007

SAP AG

Turnover Tactics
sponsored by CIO Decisions
JOURNAL ARTICLE: Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form.
Posted: 11 Feb 2007 | Published: 01 Feb 2007

CIO Decisions

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by IBM and Crossview
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

IBM and Crossview

Removing the Risks and Complexities of Business Email Management
sponsored by Iron Mountain
DATA SHEET: Email is central to all organizations and has become the most essential business application of all. As a result, the ability to continuously protect, store, manage and archive great volumes of email is now a key business issue; Iron Mountain's Total Email Management Suite is the answer.
Posted: 07 Jun 2013 | Published: 03 Jun 2009

Iron Mountain
 
 
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