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Computer Service Industry Reports
 
Escaping legacy – removing a major roadblock to a digital future
sponsored by ComputerWeekly.com
EBOOK: Core legacy systems inhibit businesses' ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

ComputerWeekly.com

CW500: Key trends for IT leaders in 2017 – technology trends
sponsored by ComputerWeekly.com
PRESENTATION: A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Spencer Izard, chief analyst in the enterprise advisory team at Ovum, discussing the major technology trends for this year.
Posted: 07 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Information technology skills guide
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Author and IT consultant, Terry Critchley, looks at potential solutions to the apparent skills crisis facing the IT industry, in this special guide for Computer Weekly.
Posted: 26 Aug 2016 | Published: 26 Aug 2016

ComputerWeekly.com

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.
Posted: 12 Oct 2016 | Published: 30 Jun 2016

Red Hat

You've Completed ITIL® Foundation: Now How to Implement It
sponsored by Global Knowledge
WHITE PAPER: Shortly after being awarded an ITIL® Foundation certification, a recipient's natural inclination is to ask: "Now what? How do I take the best practices I've learned and apply them to my organization?"
Posted: 20 Dec 2016 | Published: 01 Nov 2016

Global Knowledge

CW500: Key trends for IT leaders in 2017 – business issues
sponsored by ComputerWeekly.com
PRESENTATION: A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Neil Ward-Dutton, research director at MWD Advisors, discussing the business trends affecting IT leaders.
Posted: 07 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Focus: Artificial intelligence in the enterprise
sponsored by ComputerWeekly.com
EGUIDE: This special report gives IT leaders a guide to the latest thinking in AI and machine learning, and looks at how these technologies could help in areas such as security, mobile, customer engagement - and even within the IT department itself.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ComputerWeekly.com

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow
 
 
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