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| Dec 2, 2009 |
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ITIL®,the CMS and You
sponsored by BMC Software, Inc
WHITE PAPER:
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: 20 Aug 2009 | Published: 20 Aug 2009
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CMDB DEFINITION (continued): … A database repository that contains all relevant information about the components of the information system used in an organization's IT services and the relationships between those components. Within this context, components of an information system are referred to as configuration items (CI). A CI can be any conceivable IT component, including software, hardware, documentation, and personnel, as well as any combination of them. Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
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TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
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