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Business and Operational Support Systems Reports
Masters of Machines: Conquer Complexity With Operational Intelligence
sponsored by Splunk
RESOURCE: Access this infographic to learn how to combat IT risks with operational intelligence. See how organizations with higher operational intelligence have better insight into complexity, cross-channel customer experience, and more.
Posted: 28 Oct 2015 | Published: 28 Oct 2015


Gartner: Best practices for I&O for cloud-readiness
sponsored by
ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.
Posted: 14 Jan 2013 | Published: 14 Jan 2013

Technology industry at the cross-roads: Transforming quote-to-cash operations
sponsored by
ESSENTIAL GUIDE: This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.
Posted: 05 Mar 2013 | Published: 05 Mar 2013

Integrating Vulnerability Assessment and Remediation
sponsored by Lumension
WHITE PAPER: An outline for successfully integrating vulnerability scanning and remediation capabilities is presented in this whitepaper. This will ensure that organizations maintain a secure environment while complying with internal and external security policies.
Posted: 10 Jul 2008 | Published: 01 Oct 2007


Maximizing ERP Return on Investment with On-Demand Support Services
sponsored by itelligence, Inc.
WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: 08 Mar 2010 | Published: 08 May 2009

itelligence, Inc.

Business Agility Insights Vol. 1, No. 4
sponsored by IBM
EZINE: Read this expert e-guide to learn how CEP and predictive analytics can be incorporated into business process management (BPM) and decision management programs to give today's organizations constant access to the right information so their operations can react quickly to marketplace changes— and, where possible, begin to anticipate them as well.
Posted: 15 Dec 2012 | Published: 31 Aug 2012


Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

Multiple Job Scheduling Environments
sponsored by RevSoft
WHITE PAPER: Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: 10 Sep 2008 | Published: 09 Sep 2008


Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011


Emerging Best Practices for Carrier IP Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.
Posted: 20 Aug 2008 | Published: 20 Aug 2008

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