Business Knowledge

WHITE PAPER: Using enterprise reporting, an organization can progressively address immediate reporting needs, use business intelligence (BI) capabilities to acquire greater insight, extend BI to more users and prepare a platform for the future that includes the implementation of performance management.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

EBOOK: Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

EZINE: The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.

Posted: 27 Jan 2012 | Published: 27 Jan 2012

WEBCAST: This webcast details the latest data center challenges, ways to overcome these challenges with real-time operational intelligence and how to improve your data center operations for less maintenance.

Posted: 06 Feb 2012 | Premiered: 06 Feb 2012

WHITE PAPER: Read this white paper now and learn more about the opportunities and challenges that a mobile workforce present to IT and understand the next steps you need to take to develop a successful strategy.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

VIRTUAL SEMINAR: In this Storage Decisions University classroom, we dissect the “big” issues surrounding “big data” and offer technical solutions to address these challenges.

Posted: 31 Jan 2012 | Premiered: 31 Jan 2012

WHITE PAPER: This white paper by Technology Evaluation Centers discusses the challenges that organizations face when trying to understand their existing business positions and future business scenarios. It focuses specifically on profitability analysis.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: Read this comprehensive white paper now to learn more about real-time business intelligence (BI) and the benefits of implementing agile BI into your current BI strategy.

Posted: 06 Feb 2012 | Published: 06 Feb 2012

WEBCAST: View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.

Posted: 13 Jan 2012 | Premiered: 13 Jan 2012

WHITE PAPER: Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.

Posted: 28 Dec 2011 | Published: 28 Dec 2011