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Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Disrupt IT:  A new model for IT in the digital age
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ian Cox, specialist in digital transformation and IT leadership, assesses the impact of digital technology on the role of the CIO.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

ComputerWeekly.com

What can go wrong with outdated spare parts: What unauthorized support providers don’t tell you - Financial Services Industry customer
sponsored by Hewlett-Packard Company
CASE STUDY: Access this brief case study to learn what can go wrong with outdated spare parts when relying on Unauthorized Service Providers (USPs), and discover how one organization in the financial services industry could have avoided challenges with its firmware, CPU, network, and more.
Posted: 24 Jan 2014 | Published: 30 Nov 2013

Hewlett-Packard Company

Operations Analytics: IT's new year's resolution to innovate IT Operations
sponsored by Hewlett-Packard Company
WEBCAST: Did you know that 55% of data IT collects remains unused? That's over half of IT's data not being used to detect issues earlier, improve processes, and predict problems. View this webcast to discover how to get comprehensive, actionable insight into all IT operations by harnessing the power of big data and analytics.
Posted: 05 Feb 2014 | Premiered: Feb 5, 2014

Hewlett-Packard Company

Select the Right Cloud-Based ITSM Solution
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization.
Posted: 21 Mar 2014 | Published: 20 Mar 2013

BMC Software, Inc.

The North and East London Commissioning Support Unit (CSU) transforms IT support for GPs’ with CentraStage
sponsored by CentraStage
CASE STUDY: This case study explores one company's success in implementing effective managed services solutions and how it greatly improved visibility of the IT estate, control over what the organization supports, and task automation.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

SOA Governance and Test Update
sponsored by IBM
EGUIDE: In this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) around SOA governance and its relationship with lightweight, flexible enterprise architecture.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

IBM

CA Service Management Blog
sponsored by CA Technologies.
RESOURCE: This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

CA Technologies.
 
 
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