NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
In this expert e-Guide, learn how to ensure that your patch management strategy remains secure following the transition from physical to virtual desktops; why delaying security patches puts organizations at risk; and how to build a case for a formal patch management program.
This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
This white paper describes how C&J Energy, an oilfield services firm, collaborated with Alert Logic in order to meet user needs and achieve SOX compliance quickly without compromising protected information or spending unnecessary time on installation and implementation.
In this expert resource, explore the findings of a recent research report on how successful organizations are identifying causes of downtime and attempting to achieve "zero downtime."
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines