800 Number Services White Papers, Software Downloads, Definition and Webcasts

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May 19, 2013

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800 Number Services

800 Number Services Reports

You Won't Lose Sleep with Datto's Business Continuity sponsored by Datto, Inc. CASE STUDY: In this case study, learn how IT service provider ProMission Projects prepared for and dealt with the crash of a manufacturing client's legacy hardware. Discover how virtualizing the client's server offsite allowed ProMission to keep production running until the replacement server could be installed, and thus avoid the significant cost of downtime. Posted: 01 Feb 2013 \| Published: 01 Feb 2013 TOPICS: Business Continuity Planning \| Disaster Recovery \| IT Service Management \| IT Services

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition sponsored by Global Knowledge WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

The Total Economic Impact™ Of Okta On‐Demand Identity And Access Management Service sponsored by Okta WHITE PAPER: Read this whitepaper to discover Forrester Research's take on one particular identity and access management solution that is helping organizations achieve higher productivity and better security. Posted: 12 Mar 2013 \| Published: 31 Oct 2012 TOPICS: Access Control \| Access Control Software \| Access Rights \| Identity Management \| Identity Management Software \| IT Management \| IT Services \| Productivity \| Security \| Security Management \| Security Threats

Enterprise Cloud Services − Unified Communications Avaya Aura At-A-Glance: Exceptional Reliability, Scalability, and Security sponsored by Hewlett-Packard Company WHITE PAPER: Uncover details of an enterprise-grade hosted unified communications solution that enables a distributed system based on SIP to provide multiple benefits throughout your organization. Posted: 02 Apr 2013 \| Published: 29 Jun 2012 TOPICS: Cloud Computing \| Collaboration \| Hosting Services \| Instant Messaging \| Private Cloud \| Private cloud computing \| PSTN \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Maximize Uptime of Mission Critical IT Environments sponsored by Oracle Corporation WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable. Posted: 17 May 2013 \| Published: 31 Dec 2011 TOPICS: IT Service Centers \| IT Service Management \| IT Services \| Risk Management

VMworld Europe Case Study: Colt Technology sponsored by ComputerWeekly.com CASE STUDY: Managed service provider Colt designed and rolled out a scalable, cloud-hosted desktop virtualisation project that is reaping benefits for local councils. Posted: 16 Nov 2012 \| Published: 16 Nov 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Desktop Management \| Desktop Virtualization \| IT Management \| IT Service Management \| IT Services \| Managed Security Services \| Virtual Desktop Infrastructure

Hitting Your Targets with Service Catalog sponsored by ServiceNow WEBCAST: Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently. Posted: 30 Apr 2013 \| Premiered: Apr 30, 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

The Cloud's Impact on the Future of IT sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead. Posted: 11 Jun 2012 \| Published: 31 Oct 2011 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Management \| IT Service Management \| IT Services \| Outsourcing

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers. Posted: 01 May 2012 \| Published: 30 Apr 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| IT Service Management \| IT Services

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