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4-1-1Reports
 
Case Study SAIT Polytechnic
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 21 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

Capacity Planning in your Software-Defined Data Center
sponsored by nlyte Software
VIDEO: This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
Posted: 12 Aug 2014 | Premiered: 17 Sep 2013

nlyte Software

Put Your Customers First with Agile, Powerful and Comprehensive IT Monitoring Software
sponsored by CA Nimsoft
WHITE PAPER: This exclusive resource details an IT monitoring solution that can give you're the visibility you need to run an efficient data center.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Nimsoft

5 Ways to Satisfy Both Business and User Demands for IT Service
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details five steps you must take in order to provide the IT service your end-users want at the cost your business demands.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Technologies.

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Trends in Converged Infrastructure Management
sponsored by CA Technologies.
WEBCAST: This exclusive webcast covers the results of a survey of top IT decision makers that reveals the emerging priorities of IT, the challenges facing IT and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

CA Technologies.

Expert Interview: Discover the Top Solutions for Today's Social, Mobile, Analytics and Cloud IT Trends
sponsored by Dell, Inc.
EGUIDE: This expert e-guide details some IT developments that have resulted from the new social, mobile, analytics, and cloud technologies on the market.
Posted: 06 May 2014 | Published: 06 May 2014

Dell, Inc.
 
 
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