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May 27, 2012

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Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

Why ITIL® is Important sponsored by Global Knowledge WHITE PAPER: Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility. Posted: 16 Apr 2012 \| Published: 16 Apr 2012 TOPICS: Best Practices \| Change Management \| IT Management \| IT Service Management \| IT Services \| ITIL \| Service Level Management

A Simple Guide to the Efficient Enterprise sponsored by Dell and VMware WHITE PAPER: Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management. Posted: 14 May 2010 \| Published: 14 May 2010 TOPICS: Cloud Computing \| Data Center Management \| IT Management \| IT Services \| Mobile Workers \| Server Virtualization \| Storage Management

Strategies for Managing Social Networking & Personal Web Use in the Workplace sponsored by Total Defense WHITE PAPER: Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Acceptable Use Policies \| Internet Services \| Security Management \| Security Policies \| Social Networking \| Web Application Security

Conflicker Working Group - Lessons learned from Conflicker sponsored by ComputerWeekly.com WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Best Practices \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

Lowering Your IT Costs with Oracle Database 11g Release 2 sponsored by Oracle Corporation WHITE PAPER: Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers. Posted: 25 Oct 2010 \| Published: 25 Oct 2010 TOPICS: 10 Gigabit Ethernet \| Data Management \| Database Administrators \| Database Management \| Database Performance Management \| Grid Computing \| IT Management \| IT Services \| Oracle (Product) \| Server Consolidation

Data Center Efficiency in the Virtual Era: Step 2 - Simplify sponsored by Dell, Inc. and Intel WHITE PAPER: This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation. Posted: 31 Aug 2010 \| Published: 31 Aug 2010 TOPICS: Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| IT Services \| Server Virtualization

Addressing Windows 7 Application Compatibility sponsored by Dell, Inc. and Microsoft WHITE PAPER: Download this paper to learn how to prepare for an OS migration, identify potential application compatibility problems, and what software compatibility options are available to you today. Posted: 17 Aug 2010 \| Published: 17 Aug 2010 TOPICS: Application Integration \| Applications Management \| Applications Management Services \| Desktop Virtualization \| Desktop Virtualization Software \| IT Services \| PC Operating Systems \| Software Migration \| Windows 7

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