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IT Asset Management White Papers (View All Report Types)
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Key Use Cases for Intelligent IT Operations Management
sponsored by VMware, Inc.
WHITE PAPER: In this white paper, uncover the key use cases of intelligent IT operations management and see how it can help you manage a growing IT infrastructure in regards to storage, cloud infrastructures, power, cooling, and more.
Posted: 22 Mar 2016 | Published: 22 Mar 2016

VMware, Inc.

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ServiceNow

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Time is Money and Downtime is Expensive: A Look at ITSM Best Practices
sponsored by IBM
WHITE PAPER: Discover in this white paper a proven 3-step initiative to bolster your ITSM technical support strategy to combat the costly issues of downtime. Read on to achieve optimal IT support and begin this initiative by learning how to develop a roadmap to define and prioritize transformative initiatives.
Posted: 10 Mar 2016 | Published: 31 Oct 2014

IBM

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

ServiceNow

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Preparing your Organisation for the Future of Work
sponsored by Lenovo
WHITE PAPER: In the following white paper, uncover how businesses must address new employee concerns in a workforce world that demands greater work-life flexibility. Inside, learn how to tweak—and in some cases, transform—your environment to support the future of work.
Posted: 12 Feb 2016 | Published: 12 Feb 2016

Lenovo

The Right Infrastructure Strategy to Support Bimodal I.T. Capabilities
sponsored by Red Hat
WHITE PAPER: In the following brief white paper, learn the importance of having a bimodal IT infrastructure to handle extreme, real-time innovation. Access now and learn how business leaders can create their own bimodal infrastructure strategy that enables the IT team to not only meet the competing demands it faces today, but in the future as well.
Posted: 12 Jan 2016 | Published: 12 Jan 2016

Red Hat

Analytics and the Modern IT Organization
sponsored by SAS
WHITE PAPER: In this white paper, explore the intersection between IT and analytics. Learn from business and IT leaders what 'modern IT' looks like in their organizations and see their answers to seven key questions.
Posted: 06 Jan 2016 | Published: 31 Dec 2015

SAS

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

How to Select the Right Asset Management Tool
sponsored by Matrix42
WHITE PAPER: This white paper provides expert tips for selecting the right software asset management (SAM) tool to effectively manage your software licenses.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

Matrix42

A Practical Guide to Choosing the Right IT Systems
sponsored by Oracle, in association with Intel
WHITE PAPER: In the following white paper, learn about the importance of choosing the right IT systems. Read on now and learn about the potential downfalls of choosing the inappropriate systems for your niche, where to turn for advice on the right systems, and more.
Posted: 22 Sep 2015 | Published: 22 Sep 2015

Oracle, in association with Intel

8 Tips for Building an IT Asset Management Program
sponsored by ServiceNow
WHITE PAPER: This white paper outlines 8 specific recommendations for building an IT Asset Management (ITAM) program that delivers measurable business value while saving you time, money, and hassle.
Posted: 11 Sep 2015 | Published: 11 Sep 2015

ServiceNow

Express eBook
sponsored by ServiceNow
WHITE PAPER: There are three main areas in ITSM that can quickly become headaches in an IT organization: Request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

6 Key Steps to Obtain Better Geophysical Data Analysis and Operations
sponsored by CyrusOne
WHITE PAPER: In this white paper, learn why colocation services can help oil and gas companies manage the explosion of data that comes with more frequent and testing analysis, while at the same time reducing costs, driving business growth and increasing network connectivity.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

CyrusOne

15 Ways Modern IT Pros are Pursuing Certification
sponsored by Global Knowledge
WHITE PAPER: Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Global Knowledge

Data centers that deliver
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this white paper, learn how integrated systems can provide organizations with the means to optimize their IT environments, freeing up time to focus on revenue opportunities and better connect with customers.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

Cisco Systems, Inc.

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace
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