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IT Asset Management White Papers (View All Report Types)
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5 Data Quality Problems in Every CMDB
sponsored by BDNA
WHITE PAPER: Explore why clean data is essential for your configuration management database (CMDB). Uncover the top 5 data quality problems in every CMDB and how you can address these challenges.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

How to Bring a Common Language to Your IT Systems
sponsored by BDNA
WHITE PAPER: This white paper provides best practices for managing your IT assets. Learn how normalizing data, enriching data, and categorizing assets can help take the pain out of IT system management.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

BDNA

3 Ways to Cut the Cost and Pain of a Software Audit
sponsored by BDNA
WHITE PAPER: This white paper examines the top challenges IT professionals face when preparing for a vendor audit, as well as offering suggested solutions to cut the cost and pain of a software audit. Download now to access expert tips on how to prepare for your vendor audit.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

BDNA

How to Plan for Software End-of-Life
sponsored by BDNA
WHITE PAPER: This white paper examines how you can avoid the high risk and costs associated with obsolete technology. Read on to learn 3 steps to take control of your IT assets.
Posted: 27 Apr 2016 | Published: 27 Apr 2016

BDNA

Taking Control of Software Licensing
sponsored by BDNA
WHITE PAPER: In this white paper, learn how to take control of your software licensing. Discover tips for identifying strategic vendors, negotiating with them, and enforcing sourcing strategies over time.
Posted: 27 Apr 2016 | Published: 27 Apr 2016

BDNA

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Analytics and the Modern IT Organization
sponsored by SAS
WHITE PAPER: In this white paper, explore the intersection between IT and analytics. Learn from business and IT leaders what 'modern IT' looks like in their organizations and see their answers to seven key questions.
Posted: 06 Jan 2016 | Published: 31 Dec 2015

SAS

8 Tips for Building an IT Asset Management Program
sponsored by ServiceNow
WHITE PAPER: This white paper outlines 8 specific recommendations for building an IT Asset Management (ITAM) program that delivers measurable business value while saving you time, money, and hassle.
Posted: 11 Sep 2015 | Published: 11 Sep 2015

ServiceNow

15 Ways Modern IT Pros are Pursuing Certification
sponsored by Global Knowledge
WHITE PAPER: Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Global Knowledge

Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Data centers that deliver
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this white paper, learn how integrated systems can provide organizations with the means to optimize their IT environments, freeing up time to focus on revenue opportunities and better connect with customers.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

Cisco Systems, Inc.

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Business Benefits of a Shared Vision between CIOs and Line of Business Executives
sponsored by EMC Corporation
WHITE PAPER: Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
Posted: 30 May 2014 | Published: 30 May 2014

EMC Corporation

Transform IT: Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

Consolidation: The Foundation For IT and Business Transformation
sponsored by ServiceNow
WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.
Posted: 19 May 2014 | Published: 31 Jul 2013

ServiceNow

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow
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