Danny Miles, CTO of Dollar Shave Club, makes checking performance metrics a part of his morning routine. In this article, learn which performance metrics he checks (and how) so that Dollar Shave Club can prioritize reliability and quality performance.
Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.
The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.
In this week's Computer Weekly, we talk to Ocado's CTO about how the e-commerce company pushes technological boundaries. Our latest buyer's guide looks at the importance and technical challenges of data integration. There's a growing dispute over the use of end-to-end encryption – we look at the differing perspectives. Read the issue now.
In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline.
Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
In e-commerce, many organizations are investing in order management technology to streamline and consolidate their ERP systems. But the right order management technology can do a business good. In this expert handbook, learn how to improve your order management to be effective and boost sales.